Complaint Review: A1 American

I contacted A1 American with an AC unit issue. The technician came to my home on a Saturday morning and initially dealt with my wife. My problem was the unit was not operating and was icing up. The technician did not check freon levels or anything of that nature. He removed all the filters from the system and told my wife he felt the issue was the size of my ducts. He then purportedly contacted a supervisor to "brain storm". Shortly thereafter I told William (the technician) it was time to leave. I did pay his fee for coming to the house, $78. I then contacted another firm that sent out a technician on the following Monday. He foiund the freon level with the system was low and promptly corrected the issue. I would recommend A1 American to no one!