A1 Marketing Unlimited Is A Scam? rip-off, maui, timeshare, westin kaanapali ocean resort villas, starwood owners Internet
I invested my new property in Maui with A1 Marketing Unlimited over 3 years ago. I spent $1500 and I have literally seen or heard nothing from them since. Their phone numbers are now non-working with the exception of their "Customer Serivce" line, which doesn't identify them by name.
Furthermore, this number goes straight to a voicemail and all 3 messages and all emails go unreturned. Hmmm . . . ? The two sales agents that helped me, Tristan & Travis" no longer exist and their phone number is non-working as well.
I purchased the newest, most desireable property on Maui in 2003 and haven't had one rental from this company. I want my $$ back, but can't seem to reach anyone! I am also filing a complaint with Starwood to warn all other owners to BEWARE
Edcs10
Vancouver, Washington
U.S.A.
6 Updates & Rebuttals
Fox
United States of AmericaBeware of Timeshare Resort Resale Inc
#7Consumer Comment
Wed, January 26, 2011
Beware of Timeshare Resort Resale Inc They have the same address as A1 Marketing in Lanconia NH
Fox
United States of AmericaA1 Marketing Unlimited is a rippoff
#7Consumer Comment
Tue, January 25, 2011
A1 Marketing Unlimited has an F rating with every BBB location where they do business. Do Not Do Business With This Company! They will lie to you, take your money and deliver nothing.
Jay Market
Laconia,New Hampshire,
U.S.A.
On LIne Advertising
#7UPDATE Employee
Fri, June 19, 2009
Let's start with communication. Every customer we have has access to our email address, and EVERY request is responded to within 24 hours. We also keep phone logs of customers calling in, and frequency. Most of these complaints are systemic, with no messages left. We DO CALL EVERYONE back that has left contact information.
We keep a customer's ad displayed until an interested buyer purchases the timeshare in the ad, no matter how long it takes. An ad expires only after the timeshare advertised with us has been purchased. This is an expense we we carry, to keep our commitment to our customers.
Jay Market
Laconia,New Hampshire,
U.S.A.
On LIne Advertising
#7UPDATE Employee
Fri, June 19, 2009
Let's start with communication. Every customer we have has access to our email address, and EVERY request is responded to within 24 hours. We also keep phone logs of customers calling in, and frequency. Most of these complaints are systemic, with no messages left. We DO CALL EVERYONE back that has left contact information.
We keep a customer's ad displayed until an interested buyer purchases the timeshare in the ad, no matter how long it takes. An ad expires only after the timeshare advertised with us has been purchased. This is an expense we we carry, to keep our commitment to our customers.
Jay Market
Laconia,New Hampshire,
U.S.A.
On LIne Advertising
#7UPDATE Employee
Fri, June 19, 2009
Let's start with communication. Every customer we have has access to our email address, and EVERY request is responded to within 24 hours. We also keep phone logs of customers calling in, and frequency. Most of these complaints are systemic, with no messages left. We DO CALL EVERYONE back that has left contact information.
We keep a customer's ad displayed until an interested buyer purchases the timeshare in the ad, no matter how long it takes. An ad expires only after the timeshare advertised with us has been purchased. This is an expense we we carry, to keep our commitment to our customers.
Jay Market
Laconia,New Hampshire,
U.S.A.
Clarification of contact information
#7UPDATE Employee
Mon, March 30, 2009
Customer Service hours are from 10:00 am to 2:00 pm, Monday - Thursday. Our toll free number is on our website. If there is no answer, leave a message, all calls are replied to. There is also email, which is a quicker response time. Checking all our email logs, to date, customer has not sent one to us, or availed himself of that option, nor is there any phone logs indicating corporate was called by complainant.