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  • Report:  #1087006

Complaint Review: AA Auto Protection

AA Auto Protection Royal Premier, Auto Protection,Royal Administration Sold a half a** warranty Cheyenne Wyoming

  • Reported By:
    Audiguy — Chicago Illinois
  • Submitted:
    Tue, September 24, 2013
  • Updated:
    Thu, August 08, 2019

They sell warrantys and mislead customers by telling you everything is covered and basically that's not the case! Don't fall for it or you'll be sorry! Phillip in Chicago Illinois 

2 Updates & Rebuttals


AA Auto

Wilmington,
Delaware,
USA

Customers can choose from Multiple Levels of Coverage

#3UPDATE Employee

Mon, September 14, 2015

This customer purchased a mid level policy for their vehicle.  They had a repair that was not a covered part by way of their contract.  All policies are available for review on our website.  If you are looking for a policy that will cover all of your repairs you need to purchase a full coverage policy.  With a mid level coverage there will always be a chance that your breakdown is not covered.


AA Auto Protection 1

Delaware,

Customer Service Is A Top Priority of AA Auto Protection

#3REBUTTAL Owner of company

Thu, September 26, 2013

Customer Service is a top priority at AA Auto Protection.  Due to the inability to determine the actual legitimacy of complaints listed on “Complaint Websites” AA Auto Protection does not participate or respond to complaints filed in this matter.  If you would like for us to assist you, please do not hesitate to contact us directly at 888-222-4445.  Please select extension 165 to speak with Brett Hitchcock VP

Our goal is to indentify the issue and do the absolute best we can to clear up this matter.

Thank you.

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