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  • Report:  #807323

Complaint Review: AAA Careful Moving & Storage

AAA Careful Moving & Storage AAA Quick & Careful Movers Ltd SCAM, FRAUD ALERT, UNQUALIFIED, INCOMPETANT, Terrible service, They said they were trained professional experts but this was a BLATANT LIE! Calgary, Alberta

  • Reported By:
    Angry Customer — Calgary Alberta Canada
  • Submitted:
    Fri, December 09, 2011
  • Updated:
    Sun, January 04, 2015

AAA Careful Moving (and all of their other aliases) - This Calgary moving and storage company provided the worst moving service that we have ever had to date. Not only was the owner (Bob Carpenter) of the company extremely rude, he swore at me and my husband (actually you can consider it verbal abuse), severly damaged our property and charged an unauthorized payment to my credit card without providing any documentation or having any permission what-so-ever! They are also associated with Metropolitan Movers based out of Toronto which you will read a second rip-off report about!

Do not hire this company or any company that is associated with Bob Carpenter or his wife Sera Carpenter. They do not provide the services that they claim to provide, their staff is not trained, in fact out of the 3 "professional and trained" movers we hired, it was 2 of their first days!

BUYER BEWARE!

Angry Customer
Calgary, Alberta

5 Updates & Rebuttals


Bob Carpenter

Calgary,
Alberta,

Tried to blackmail us to get a free move.

#6REBUTTAL Owner of company

Sun, January 04, 2015

Sorry, we don't negotiate with terrorists, even if they're only cyber bullies.  I would have saved a lot of money if I just gave them what they wanted.  We could sue them for defamation but how long would that take and how expensive would it be?

Thanks a lot ripoff report for hosting their unsubstantiated claims.


Bob Carpenter

Calgary,
Alberta,
Canada

Sorry wrong company.

#6REBUTTAL Owner of company

Fri, February 22, 2013

We have always been in Calgary and have never operated east of Saskatchewan.  Please ensure you have the right company.


Anonymous

Morden,
Manitoba,
Canada

THEY ARE SCAM ARTISTS

#6Consumer Comment

Tue, January 10, 2012

Same thing happened to me in Toronto. And a few other friends that ended up hiring them. They seem to be scattered across Canada and use several different names. Stay away from careful Movers. They are not professional and will break things/not show up or 'lose' your items and not care. It was a nightmare. 


Bob Carpenter

Calgary,
Alberta,
Canada

Want a free move - don't call us.

#6REBUTTAL Owner of company

Mon, January 09, 2012

These folks are using internet blackmail to try to get a free move.  Classic case. - Check out the Better Business Bureau.


Bob Carpenter

Calgary,
Alberta,
Canada

These people are real pieces of work.

#6REBUTTAL Owner of company

Tue, December 27, 2011

These people had a 1200 lb hot tub with ice in the bottom - we had to use a winch to get it up the side of the house - keep in mind we do pianos all the time. I wanted to walk away from the job (moving the hot tub) as it looked to be a difficult and thankless (underpaid) job but it is important for me to keep my word so we moved it.  They lied and said they had a video of us dropping the hot tub.  

Their original complaint ( I see they've refined it since then.) was so riddled with contradictory lies that no reasonable person would believe them. They are just trying to get a free move.

Bob Carpenter

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