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  • Report:  #837924

Complaint Review: AAAarevea electronicstv etc repair

AAAarevea electronics,tv etc repair repair estimate was half of what they want to adjust the tonearm on my turntable centennial, Colorado

  • Reported By:
    robert — lakewood Colorado United States of America
  • Submitted:
    Sun, February 12, 2012
  • Updated:
    Sun, February 12, 2012

i took my turntable, which is very expensive , to have the tone arm adjusted. i should have run at first sight. a lot of vacum,and tv's. their ad says in business with 40 yrs experience. after paying a diagnostic charge of $250.00, which is outrageous to begin with, to have a tonearm adjusted, i was told that it would surely cover the cost of the service, and if less it would be rebated. 3 weeks later i still had not heard from them. called several times in a 3 day period and never got to talk to " the person" who had access to my "File" after finally getting him i was told that they could finish repairs to my unit and make it as good as new for an additional $248.00. the same song and dance i assume they put forth with all their service issues. what a wonderful piece of equipment, we will make it better than new. i was told the delay was to obtain a schematic for the turntable, so it could be adjusted to factory specs. it is not a factory machine as it has a upgraded tone arm and cartridge. these people are completly shameless and totaly less than honest. i believe they want you to leave your unit with them and it goes overseas after a period of time. or something like that. especially if you have a expensive unit. do not go into this store for service!!!!!!!!! i do not know what their sales record is but after looking at the bbb rating of f  it is evident they dont care.  they want to perform service beyond what i requested, at an exorbitant price. they will not see any of my expensive units to service. i just moved here from out of state and was looking for a reputable service center to care for my needs.  run away from the people as fast as you can

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