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  • Report:  #1510386

Complaint Review: AAG Reverse Mortgage

AAG Reverse Mortgage They LOVE to charge you interest -- but don't like giving you your insurance claim money Addison TX

  • Reported By:
    ROD — COLORADO SPRINGS United States
  • Submitted:
    Mon, July 26, 2021
  • Updated:
    Mon, July 26, 2021

Made the HUGE mistake of doing a reverse mortgage through AAG. Back in 2018, we had a severe hail storm and my roof was damaged. My insurance company sent me a check with my name - and AAG's name on it. I endorsed the check and sent it to AAG to be endorsed.

I was told that after all work was completed, they would send an inspector out to make sure that it was up to code, and then they would send the money. Well, they sent half. I've had numerous inspectors come out and and approve the work.

They've slowly doled the money out in late 2020 and early 2021. They refuse to release the last few thousand. They've given no reason. You can't reach anyone and they never return calls. 

I have now gone to my lawyer.

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