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  • Report:  #33003

Complaint Review: Aamco Transmission Repair

Aamco Transmission repair rebuilt my transmission 13 months later had to have it rebuilt again! Portland Oregon *EDitor's Comment

  • Reported By:
    Portland OR
  • Submitted:
    Sun, October 20, 2002
  • Updated:
    Wed, October 23, 2002
  • Aamco Transmission Repair
    18130 se.Division
    Portland, Oregon
    U.S.A.
  • Phone:
  • Category:

I had my transmission rebuilt and 13or14 months latter I had to have rebuilt again.First time they charged $1460.
after I took it in with overdrive problems.they called me and said i need to rebuild it again for $1400.I said i just had it rebuilt.

there reply was well whoever did this left in the old parts.when I told them they are the ones who rebuilt it he says oh! let me get back to you I will call my boss.

they got back to me and charged me $850 but since i didn't geyta life time garantee they wouldn't replace a coolent

now i don't know what to make of all this but it sure is confusing

John
Portland, Oregon

3 Updates & Rebuttals


Adolph

South Bend,
Indiana,

"Transmission shops" ...uh, bend over......

#4Consumer Comment

Wed, October 23, 2002

Many (most?)transmission shops are notorious for ripping customers off with poorly performed, overpriced repairs. Sadly, the 'franchised' shops seem to be at the head of the list.

One safe method of acquiring a satisfactory transmission is to forget the local "repair" botch jobs. Find an authorized Jasper (rebuilt engines and transmissions) dealer and go for one of their rebuilt units. I speak from MUCH observation and experience!

I have absolutely NO connection with Jasper.


EDitor's Response to the Above Rebuttal:

#40

Tue, October 22, 2002

Sara,

Your comments are appreciated, but I do not completely agree. Although you do not want to go to a gas station, as you correctly point out, you should select a large company, like Wal-Mart. I think you will find that they will only do the sorts of jobs they feel they can do adequately.

The basis for this reasoning is because you have a greater recourse in the event they botch things badly, (as they often do) and you end up with either a car that is worse off, or no car at all.

It is not a bad idea to make friends with the mechanic after signing in your vehicle. You can also set up a private arrangement where you might tip the mechanic a few bucks for a job well done. (Note: many companies frown on this - so be discreet.)

It is also very important to keep a close watch. They will be aware of this. If you just drop off the car, they will feel like they can get away with more and will push the envelope. On the work order, write down that a condition of payment is that they save the parts. As soon as the old part is removed, insist they bring the part to you. Be aware many companies (most notoriously - PepBoys) will try to pass of parts from other cars as being removed from yours, when your part may not have been removed at all.

Additionally, do not pre-authorize any work. Have them discuss any problems with you and let them know that you must approve all work in writing before they do it. To do otherwise is just like signing over a blank check.

Also, be prepared to discuss the matters raise competently. If you need to do some research, tell them you wish to call them back before giving your consent to do the work. Get a second opinion if you wish. Look up the job on the Internet. Ask them questions. Just like lawyers, mechanics need to perpetuate the business. They survive if they make you believe that you need them to keep your lousy car on the road.

ED Magedson
EDitor@ripoffreport.com


sara

livonia,
Michigan,

Why take your car to a gas station for major work?

#4Consumer Suggestion

Mon, October 21, 2002

I just don't get these people that are taking in their cars to gas stations to have major repair work done, or to Walmart to have work done, then they complain because the inexperienced people messed up the job!



Would you go to walmart to have surgery if they had it available? Would you then complain that it was botched up? Do your homework before sending in your vehicle for repairs, try a REPAIR SHOP, not a gas station with 1 or 2 mechanics, nor walmart (any real mechanics there?)



Ask around, SOMEBODY you know might have a shop to refer you too. Try getting estimates from a few different shops (not a gas station, or walmart) before getting a major repair. This is just common sense!

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