Aaron's Rental is employing incompetents! Covington Georgia
We got a yard tractor from Aaron's Rental in Covington Georgia, over a year ago, set up to be paid on the FIRST and FIFTEENTH of every month, not bi-weekly. They call every other week, threatening to reposes my property, because of non payment. Our payment has been made every FIRST and FIFTEENTH!
They say it was set up to be paid bi-weekly, not true! I call and speak to accounts and get talked down on, I speak to Management and get talked down on! I demand RESPECT!
We are not bums, our payments get made every month, it's not our fault their computer is wrong! If anyone has a district management number, or ownership info. it would greatly be appreciated!
Rose
Covington, Georgia
U.S.A.
9 Updates & Rebuttals
Tonya
Huntington,West Virginia,
U.S.A.
Arrons accepts payments 1st and 15th
#10Consumer Comment
Wed, January 19, 2005
I am a customer at Arrons Rental in WV and our payments are set up on the 1st and 15th as well and they do have lousy customer service treating folks like they are to stupid to know whats going on but all those rental places are like that they should understand that just because you cant buy stuff outright dosent make you stupid
Tonya
Huntington,West Virginia,
U.S.A.
Arrons accepts payments 1st and 15th
#10Consumer Comment
Wed, January 19, 2005
I am a customer at Arrons Rental in WV and our payments are set up on the 1st and 15th as well and they do have lousy customer service treating folks like they are to stupid to know whats going on but all those rental places are like that they should understand that just because you cant buy stuff outright dosent make you stupid
Tonya
Huntington,West Virginia,
U.S.A.
Arrons accepts payments 1st and 15th
#10Consumer Comment
Wed, January 19, 2005
I am a customer at Arrons Rental in WV and our payments are set up on the 1st and 15th as well and they do have lousy customer service treating folks like they are to stupid to know whats going on but all those rental places are like that they should understand that just because you cant buy stuff outright dosent make you stupid
Tonya
Huntington,West Virginia,
U.S.A.
Arrons accepts payments 1st and 15th
#10Consumer Comment
Wed, January 19, 2005
I am a customer at Arrons Rental in WV and our payments are set up on the 1st and 15th as well and they do have lousy customer service treating folks like they are to stupid to know whats going on but all those rental places are like that they should understand that just because you cant buy stuff outright dosent make you stupid
Empera
SACRAMENTO,California,
U.S.A.
they do have bi weekly patments.....
#10Consumer Comment
Fri, March 05, 2004
I am a customer of Aarons in Sacramento and I pay my payment every 1st and 15th, and I do agree they treat you like crap! I have been renting from them for almost a year now and when a payment for us is due, I have to put them in thier place and let them know we are not some ghetto trash from the neighborhood they are located in, and that if they call my house talking to us as if we are, than they can come get their stuff and rent it out to those people who will more than likely steal it and run! They need to train their people to be customer service oriented and not bullying goones!
Amy
Springfiled,Pennsylvania,
U.S.A.
Not sure if all Aarons work the same
#10Consumer Comment
Sun, February 15, 2004
We have had an Aarons account for years now having
paid off and gotten more from them. We have always
had a semi monthly account due to getting paid that way. I am not sure if all Aarons are the same from south to north. As for us we love Aaron's and have nothing but good things to say about them. We have always had great stuf from them.
Amy
Springfiled,Pennsylvania,
U.S.A.
Not sure if all Aarons work the same
#10Consumer Comment
Sun, February 15, 2004
We have had an Aarons account for years now having
paid off and gotten more from them. We have always
had a semi monthly account due to getting paid that way. I am not sure if all Aarons are the same from south to north. As for us we love Aaron's and have nothing but good things to say about them. We have always had great stuf from them.
Amy
Springfiled,Pennsylvania,
U.S.A.
Not sure if all Aarons work the same
#10Consumer Comment
Sun, February 15, 2004
We have had an Aarons account for years now having
paid off and gotten more from them. We have always
had a semi monthly account due to getting paid that way. I am not sure if all Aarons are the same from south to north. As for us we love Aaron's and have nothing but good things to say about them. We have always had great stuf from them.
Thomas
Kernersville,North Carolina,
U.S.A.
No Semi Monthly Accounts at Aaron's
#10UPDATE EX-employee responds
Wed, June 11, 2003
I am fairly sure that Aaron's never has or had semi monthly (1st AND 15th) accounts. When I was a store manager with them, you could go one of three ways. Monthly (due on the first or the fifteenth), Biweekly (Due every other Saturday) and Weekly (Due every Saturday). So could it be possible there was miscommunication there? Just call their store (or a neighboring one if you like) and ask for the District Manager's number. There may be a way they can give you an extension on your account to move it ahead by half a month or something. Meanwhile you keep paying a biweekly payment on the 1st and the 15th, but you'll just be paying that much early. That should stop calls and reinstatement fees. Good Luck. As a side note, call the home office in Atlanta, Ga, or go to their website at www.aaronrents.com.