Aarons Sales & Lease Aaron's Sales & Lease Ownership The general Managers need better customer people training. They do not need to threaten their customers. They do not realize that some customers actually know their rights. Fairfield California
I have dealt with two different Aaron's stores one in woodland cal. and Fairfield. I am currently a customer of the store in Fairfield. i was told that the desktop computer I got was brand new and it had what i was looking for in a computer. it was a complete lie. I made one payment so far. i told them to come and get it because I looked up the computer on the Dell website and it is worth about $600.00 dollars. They charge twice as much. The store manager said i am liable for four months. I told them that i should not be liable for four months if i tell them to come and get the computer. He said then i need to bring it to them by 5 p.m or he was taking me to court and get the whole amount. i told him that I am not going to take it to him and that he should have someone come and pick it up. He said he is not wasting gas to come and get it. i said well neither am i because you guess delivered it to me and as such you should pick it up. I told him that I am not trying to keep the computer so he should tell me that he is taking me to court. He hung up on me. i called the Aarron's customer line and made a complain and a person from headquarters is going to call me and resolved the issue.
Teresa
Esparto, California
U.S.A.