ABC Distributing Demanding payment for order never received Miami Florida
We ordered Christmas gifts from ABC at the end of October this year. We still have not received our package yet they continue to send us overdue billing statements.
I tried for days to get through on the phone but the line was always busy. Finally I started calling a few minutes before they open, was placed on automated hold, and someone answered.
Now get this: the lady told me it was the U.S. Post Office's fault that I and 1000's of other customers were not getting their packages! She said that the post office was "just not delivering them." She promised she would send me a new order via FEDEX. That was over a 10 days ago. Still...NO package. No notification with any tracking number. Nothing...except "Perhaps you've Forgot" billing statements, both email and paper bills. I will never do business with these people again and I will be sure to tell everyone I know about the horrible service from this company.
By the way, I told the lady that I spoke with that my local post office manager advised me to request that ABC resend the order with a tracking number which only costs 40 cents! The ABC lady said they were not equipped for that. Then, before my conversation with her ended, she said she would put a tracer on my original order! HOW? Since they are "set up for tracking."??
Mike
Lafayette, Louisiana
U.S.A.