Report: #460110

Complaint Review: Abc Distributing

Abc Distributing They got my money, I recieved nothing! Bonnock Illinois

Reported By:

— North Pole Alaska
Submitted:

Tue, June 09, 2009
Updated:

Thu, June 11, 2009

Abc Distributing

2800 Lakeside Drive

Bonnock, Illinois

U.S.A.
Phone:

847-615-7395
Category:

Shipping Companies

*UPDATE Employee: Would like to assist you. *UPDATE Employee: Would like to assist you. *UPDATE Employee: Would like to assist you. *UPDATE Employee: Would like to assist you.

I place a $294.50 order with abc distributing on January 2, 2009. I paid for it online at the end of placing the order. 2 months later I call and ask where my order is. They said it usually takes 6 weeks but should've been there by now. They sent me claim forms which I had to fill out in order for them to "re-send" the order. Again, 2 months later in March I call and ask where my order is, again, they said it should be there, they sent me more claim forms, I really wanted the items so I gave it one more chance. Again, 2 months later in May I call again only asking for a refund this time. Again, they have to send out the claim forms. Somehow the order had been divided, and they had to put it onto 3 separate claim forms and to top it off, 3 items were left off - items I have already paid for but they did not list as part of my order. Today I am sending my claim forms asking for a refund. I can only hope that this last part goes smoothly and that I get my refund!! Including the items they did not list!!

Janice
North Pole, Alaska
U.S.A.

4 Updates & Rebuttals

Jodi S

Bannockburn,
Illinois,
U.S.A.

Would like to assist you.

#5UPDATE Employee

Thu, June 11, 2009

Dear Janice,

I am sorry to hear that you have had a negative experience with us to date. I would like to research this further, how ever I need some more information to do so. Please email to helpline-abc@abcdistributing.com your account information, along with a daytime phone number in which I may contact you directly.

Jodi S.
Customer Care Specialist

Jodi S

Bannockburn,
Illinois,
U.S.A.

Would like to assist you.

#5UPDATE Employee

Thu, June 11, 2009

Jodi S

Bannockburn,
Illinois,
U.S.A.

Would like to assist you.

#5UPDATE Employee

Thu, June 11, 2009

Jodi S

Bannockburn,
Illinois,
U.S.A.

Would like to assist you.

#5UPDATE Employee

Thu, June 11, 2009

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