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  • Report:  #1108291

Complaint Review: ABC Gift Cards

ABC Gift Cards CardCash.com, LLC ABC Gift Cards Won't Refund Your Money. Terrible Customer Service. Brick New Jersey

  • Reported By:
    jgrendzinski — East Hampton Connecticut
  • Submitted:
    Thu, December 19, 2013
  • Updated:
    Tue, December 24, 2013
  • ABC Gift Cards
    990 Cedarbridge Ave Ste B7 Rm 365
    Brick, New Jersey
    USA
  • Phone:
    (800) 364-0488
  • Category:

Worst customer service I have dealt with ever. How can a gift card not be delivered yet when its going from NJ to CT via USPS Priority Mail? Ordered 11 days ago, tracking hasn't been updated in 10 days, and is now 7 days past its original delivery date. 

Obviously the package has been lost, misplace or stolen in transit. ABC Gift Cards keeps telling me to wait it out and hasn't acknowledge any of my requests for a refund or a replacement. They are trying to blame it on bad weather and the holiday season for the delay in transit, HA! Why have I received packages I placed before, on the same day and after for various companies, locations and shipping service?

Now an honorable company would refund the customer in hopes to retaining their business and take the matter up with the USPS themselves but not ABC Gift Cards.

I opened a PayPal dispute up with them and they did nothing. I escalated it to a claim and they continue to do nothing, now they have 10 days to "respond" until PayPal takes action. 

So now I am out over $500 and a Christmas present because ABC Gift Cards can not do the right thing.

Do Not Order From ABC Gift Cards!!! I will never buy from them again and make sure as many people as I can do the same.

1 Updates & Rebuttals


jgrendzinski

East Hampton,
Connecticut,

Giftcard Received

#2Author of original report

Tue, December 24, 2013

Gift card finally arrived, 11 days after the original delivery date. I blame the USPS and not ABC Giftcards.

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