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  • Report:  #933007

Complaint Review: ABC Giftcards

ABC Giftcards Card Cash Terrible Service, Non-responsive after recieving my $!!! Internet, Internet

  • Reported By:
    Angry — Virginia USA
  • Submitted:
    Mon, August 27, 2012
  • Updated:
    Fri, September 07, 2012

This company is one of many that offer a place to recycle unwanted gift cards. I had 200$ in Barnes and Nobles gift cards I did not want, so I decided to shop around for the best exchange rate. What I came up with was ABC Gift Cards/Card Cash.

The site promised 24 hour turn around after recieving the physical cards, but a week after the post office told me they arrived I still have nothing. What's more, the exchange rate on my account has dropped and no longer matches the confirmation email I recieved when I agreed to the terms of service. There is no response to emails or calls.

I'm not sure if this company has any actual employees. Do not send them anything. It is quite likely you will never hear from them again.

3 Updates & Rebuttals


ehosse

Virginia,
USA

Finally

#4Author of original report

Fri, September 07, 2012

I did finally get what I was promised, though much much slower than advertised. Terrible customer service until I filed a ripoffreport and bbb report. Then they couldn't it fast enough. People shouldn't have to go to extremes to get you to do buisness honsetly...


ABC Gift Cards

EAST WINDSOR,
New Jersey,
United States of America

Re:

#4UPDATE Employee

Thu, August 30, 2012

We apologize for your frustration. We have been  recently experiencing a very high call volume and may have missed your message.



To resolve any issue please call me at 800-364-0488 ext 733



Steve Lee


ABC Gift Cards

EAST WINDSOR,
New Jersey,
United States of America

Re:

#4UPDATE Employee

Thu, August 30, 2012

We apologize for your frustration. We have been  recently experiencing a very high call volume and may have missed your message.

To resolve any issue please call me at 800-364-0488 ext 733

Steve Lee

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