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  • Report:  #784842

Complaint Review: AbeBooks

AbeBooks Natnicha Vejpongsa Anaheim, CA U.S.A. AbeBooks & Natnicha Vejpongsa: deceived buyer, lies about item location, pretends to be in the U.S, item lost in the mail, horrible customer service, misrepresented product, Internet

  • Reported By:
    Eric — Springfield Oregon United States of America
  • Submitted:
    Wed, October 05, 2011
  • Updated:
    Mon, October 10, 2011

I ordered a college text book from Abebooks.com. There subsidiary company Natnicha Vejpongsa 

Anaheim, CA U.S.A. had the book for a very reasonable rate so I ordered it. I paid for express shipping and was advised prior to shipping 2-5 business days. I maid my transaction late Thursday night expecting the package to arrive in two to three days tops due to close proximity to Anaheim, CA U.S.A.. So I receive no tracking info from the seller so I contact them late Tuesday to get the tracking info. Only to find out that it shipped Today and the kicker Bangkok Thailand (Must be a new suburb of Anaheim maybe next to Disneyland). So I request a refund and it was refused and was made to file a fraud case with my bank to reclaim my money. I should have realized when they put U.S.A. in their address only folks outside of the country would write U.S.A.. STEER CLEAR       

1 Updates & Rebuttals


Eric

Springfield,
Oregon,
United States of America

AbeBooks Natnicha Vejpongsa Anaheim, CA U.S.A. AbeBooks & Natnicha Vejpongsa: deceived buyer, lie about business location, pretends to be in the U.S, item sent on due date, horrible customer service,

#2Author of original report

Mon, October 10, 2011

I ordered a college text book from Abebooks.com. There subsidiary company Natnicha Vejpongsa Anaheim, CA U.S.A. had the book for a very reasonable rate so I ordered it. I paid for express shipping and was advised prior to shipping 2-5
business days. I made my transaction late Thursday night expecting the package to arrive in two to three days tops due to my close proximity to Anaheim, CA U.S.A.. So I receive no tracking info from the seller (something they state will be provided in 24 to 48 hours) so I contact them late Tuesday to get the tracking info. Only to find out that it shipped Today and the kicker Bangkok Thailand (Must be a new suburb of Anaheim maybe next to Disneyland). So I request a refund and
it was delayed...

*** STEER CLEAR MORE TO COME ***

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