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  • Report:  #714682

Complaint Review: Abes of Maine

Abes of Maine Ordered a new Product, defective unit sent , Internet

  • Reported By:
    customerx — United States of America
  • Submitted:
    Wed, April 06, 2011
  • Updated:
    Fri, September 22, 2017

Abes of Maine is a complete rip-off. I ordered a high end laptop from them and was sent a defective. They are unwilling to do anything to assist in a resolution, and are unwilling to refund the purchase.

Further, I spoke with Mark, Tony, and Jason. All three have different answers as to who is in charge, none of them willing to make a decision to take care of the customer. I was even offered a free accidental damage warranty, so if I "dropped it", I could get a replacement.

The dead computer has sat here for almost 2 weeks. The manufacturer, asus, has been unwilling to help, and Abes will not take responsibility for their products.

4 Updates & Rebuttals


LA,
USA

Abes of Maine, cannot be trusted

#5Consumer Comment

Fri, September 22, 2017

I ordered camera from Abe's of Maine. Received email order confirmation. I also received email to call 1-800-992-2237 ext. 272 to talk to Jeff. I did. Jeff asked me what battery pack I want to buy with camera. I told him that I can use battery from my older Sony camera. I also ask him question about camera I ordered. It was just simple question "Is the camera I ordered International version or version manufactured for US market" (since this is not mentioned on company web page). He obviously did not like my question and start to argue with me. As the result he canceled my order for no reason. Very unpleasant experience.


oxf

LA,
USA

Beware of Abes of Maine

#5Consumer Comment

Thu, September 21, 2017

Buyers Beware! This is a big ripoff company called Abes of Maine! They are a Bait & Switch operation!

Abes of Maine, they run a scheme called “Predatory free capitalism” it's a terrible inhumane deplorable practice, they're going to sucker you in with low prices and then they're going to rip you apart and then they going to upsell you on things that should of been involved. Abes of Maine is what’s wrong with society. If you’re wondering what is wrong with society, this is one company that is using deplorable’s business practices to do whatever they want and rip people off! There are so many complaints on this business, it is unbeliveable they are still in business.

Don't buy from Abes of Maine, these guys are a bait & switch operation, they're method of business is scheming people with extra fees, they call to verify your card but also they will add charges and bill you anyway without notification even if you decline to accept the item, they are ruthless and they have a department for chargeback, they apparently have a lot of angry customers that have declined payments where they are horrible over the phone and have the worst record on for online reviews. Yes they will think of any reason to raise the price after you made the purchase. I mean seriously read the online reviews on this company; they have customer after customer of their shrewd service on a host of complaints all over the internet on this scheme operation. Buyers beware, do NOT buy from these people. Worst experience ever is with this company, had to fight my bank to get my money back and to see how they responded to the bank, yes they lied to my bank and they wouldn't return my calls or emails to them, even their supervisor.

Yes I was a victim of this horrible business of their scheme business practice, so I am posting information allover online to inform people this is a scam business. abesofmaine.com/LG_Signature_C7_Series_OLED65C7P_-_65_OLED_Smart_TV_-_4K_UltraHD_1031760.html?l=Criteo&?utm_source=Criteo&utm_campaign=Retargeting&utm_medium=CPC

Stay away from Abes of Maine; seriously don't buy from these people.


customerx

United States of America

Satisfied Customer

#5Author of original report

Fri, April 08, 2011

Upon speaking with both asus and abes, I was able to send the dead unit back to asus and an unopend computer will be sent from asus to abes, granting a full refund.



Thanks for a satisfactory resolution.


David M.

Edison,
New York,
United States of America

Asus and Abe's is replacing/refunding your purchase....

#5UPDATE Employee

Thu, April 07, 2011

Dear Customer, 

I have researched your order and was informed that Asus will be replacing your product with a Brand new Sealed unit. You will be able to then use the new product or return it to us for a refund. We spoke to you  on 4/6/11 to have this resolved. Please do not hesitate to contact me if you have any questions. 

Regards, 

Sarah

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