Complaint Review: Ability Recovery Services LLC

I called to pay off Penn Foster school debt and spoke to a woman named tracy. her extension is 236. she was so rude. she asked me for an account number that i didnt have and said "oh dear god help me today" when i told her i didnt have one. then i told her that she had told me to call her back so that i can start my second semester and she said "don't put words in my mouth." so then i asked if she was having a bad day because she has an attitude and she said she was having a good day up until speaking with me and that shes doing me a favor by sending an email to the school for me and then she just said its done and hung up on me. This company needs to go out of business. or at least train their workers to have better customer service skills. Tracy ruined my day!