Complaint Review: AboutAstro.com

I registered at Jenna's site about a month ago for a chart and psychic reading for a transit that she reported would be benefical to me in the upcoming days. She requested 60.00 for the work. I didn't do this right away so she sent me an email informing me about three weeks after that time that I could have her services for $45.00 instead of $60.00.

When I sent the money via debit card, last tuesday, I got an email telling me that the card was refused. I wrote her immediately and she wrote back within minutes telling me that the card was now accepted. After that, I recieved a report on Friday.

But when I checked the astrological positions they were wrong. Apparently the chart required for the report to be accurate wasn't done correctly. (i.e. the Ascendants position and moon positions were incorrect) I have had my chart erected more than once and have studied Astrology for a number of years, so I knew what my information should have looked like. These flaws may seem slight but they can change the outcome of any chart.

I then wrote Jenna and she requested that I report the problem on separate site that she attached in the email. I did that. No response. since Friday of last week. It is now Tuesday. But when there were problems with the money, I got responses within minutes. I would like a refund.

Timothy
Pontiac, Michigan
U.S.A.