Complaint Review: ABT Electronics

I purchased a 5 burner gas cooktop on 10/31/17. The stove was professionally installed in late December after completing a kitchen remodel. We had this exact stove in our last two homes and really liked it so I was happy to find it on ABT.com. After using a handful of times the one burner caught fire for no apparent reason. Thankfully we were standing nearby. I would chaulk it up to user error but we have owned this exact same model for the last 13 years. I called ABT and they informed me since I was an out of state customer I needed to contact GE directly using the 1 year warranty. First of all when a company sells online they will get out of state customers and no where on the site or receipt does it state all sales are final for out of state customers. A GE rep did come out and could not explain why it would have caught fire. So now I own a $989 cooktop that I am unable to use one of the two front burners. ABT has been no help and told me if they take it back they would be out the cost of the cooktop. I suppose they prefer the customer to lose money and keep a defective product. Hope it does not burn my home down one day as I will hold them liable. I will stick to local box stores like Lowes and Home Depot now that would have taken it back no questions asked.