AC Delivers Or AC Antiques (Websites Says Delivers BUT Email Says Antiques Violatoin of delivery within 60 Day Contract. Now JAN09/60 days was AUG 08 North Vassalboro Maine
Do NOT use this delivery company! Their website says "AC Delivers is a nationwide, antique transportation company that handles hundreds of deliveries weekly with a large fleet of trucks and a multi-state network of warehouses."
They promise to pick up and deliver "antiques" or anything valuable and deliver it within 60 days of pick-up." They picked up 2 antique bookcases in CA in June when they were PAID and were supposed to deliver them to Florida in August 08. I called 8 Aug 08 and asked when can I expect a delivery date. They said "someone" would get in touch me. September/October 2008 went by with excuse after excuse when they bothered to respond to any emails to: quotes@acdelivers.com, shipping@acdelivers.com, John@ACAntiques.com, Rachel@ACAntiques.com and Lisa@ACAntiques.com. In November 2008, I received an email from John (I think he is the owner) who SWORE my bookcases were be delivered to Florida in November. When I called in December 2008 207-873-0771, a woman rep said their driver got cancer and had to go for treatment.
If this company has warehouses NATIONWIDE, why the hell did they pick up bookcases in California and DRIVE them all the way to a warehouse in Maine INSTEAD of leaving them in a closer state to Tampa Florida like PA or TN. This does NOT make sense.
At first, I was told REPEATEDLY that there are OTHER FLORIDA people waiting for their deliveries also and I should be patient. They wanted to wait until they got a LARGE shipment before going to Florida. Be Patient. Then, HIGH gas prices were the excuse for the delay. I paid in JUNE at the height of the gas prices. Now it is lack of drivers because they quit due to illness or whatever.
To date, AC Delivers/AC Antiques has not delivered my bookcases. I wrote Maine Attorney General Rowe Consumer Protection Division 23 Dec 08. Hopefully, they can get them to deliver my bookcases.
This delivery company has NOT delivered.
Mary
Tampa, Florida
U.S.A.
2 Updates & Rebuttals
John
Altus,Oklahoma,
U.S.A.
FILE COMPLAINTS AGAINST AC DELIVERS AND AC ANTIQUES WITH THESE AGENCIES
#3Author of original report
Sun, March 08, 2009
ACDelivers.com and partner in crime AC Antiques.com are scams. Both numbers disconnected as of Feb 09.
AC Delivers interstate license revoked in 2003, 2005 and on 23 Feb 09! They pick up your things and KEEP THEM! FILE COMPLAINTS at the places below!
AC Delivers real address is is 635 MAPLE ST Manchester NH 03104. Their po box in Vassalboro ME on their www.acdelivers website is ignored and their numbers are disconnected and the 800 number was removed.
AC Antiques is INVOLVED up to their necks repeatedly stringing consumers along using their AC Antiques business emails to respond to you that that AC Delivers will come. Yea when the item was picked up 9 months ago and their license has been revoked 23 Feb 09.
AC Antiques address is 61 Elm St Waterville ME 04901. Their po. box in Vassalboro ME on their website www.acantiques is ignored and their numbers are disconnected and the 800 number which was DIFF than AC Delivers but rang to the same Wisconsin answering service was still answered AC Delivers-not AC antiques is also disconnected and now removed from their website!
When you file the COMPLAINTS BELOW FILE USING BOTH COMPANY NAMES on the main complaint sheets!!!!!!!!!!!!!!!!!
File Complaints against AC Delivers License # USDOT 987508 and Moving Company (MC) # 452159 to ALL the below places.
1. Call 800-832 1773 Press 3 POC: Brendon Sanders www.moverescue.com. This is supposed to be for abandoned goods and AC Delivers CAN NO LONGER legally truck goods and they are stealing ours but FILE ANYWAY! brendon_sanders@moverescue.com You will need the USDOT 987508 and Moving Company (MC) # 452159 numbers.
2. Call 207 622-8358 Safety Investigator at the Federal Motor Carrier Safety Administration. There is a complaint form to fill out on-line also! The form is on this website and you NEED the USDOT and MC # above to file. When you call them, DO the form ON-line with them on the line because sometimes entering AC Deliver's information is difficult as the computer will not take it. This is supposed to be for household goods but THEY SAID TO FILE ANYWAY if AC Delivered just picked up your single item! Form here PRINT OUT YOUR COMPLETED FORM: www.protectyourmove.gov . You will need the USDOT 987508 and Moving Company (MC) # 452159 to ALL the below places. PRINT OUT THE COMPLETED FILED COMPLAINT or you wasted your time.
3. CALL Roanoke City Police department at 540-853-2411 to FILE A THEFT REPORT if you were TOLD your things are in Virginia. (if you are in OK/TX or FL ) more than likely YOUR stolen items are consolidated into this Virginia centralized warehouse for shipping. WARNING: THE POLICE WILL TRY TO PAWN YOU OFF TO YOUR STATE ATTY GENERAL OR TO ANYWHERE ELSE! BE FORCEFUL AND IF REFUSED ASK FOR MONICA! FILE THE THEFT REPORT. The police have the warehouse and they NEED YOUR COMPLAINTS TO GET A WARRANT TO OPEN IT! Det Moore Is the Investigating Detective of the VA STOLEN ITEMS 540-853-5959 jason.moore@roanokeva.gov Get a Case Number or you WASTED your time!
4. File a complaint with Maine Attorney General's office CALL 207-626-8800. The number it says to call is 800-436-2131 option 2 and it USED to work but now it might say OUT OF CALLING RANGE (guess they were tired of all the out of state calls). Call the 207 number and COMPLAIN UNTIL YOU GET John Nichols. Nichols is the Maine Attorney General's mediator dealing with ALL OF THE AC Delivers. He is a volunteer who only works on Mondays ONLY from 11:00am-4:00pm. COMPLAIN UNTIL YOU A CASE NUMBER or you wasted your time!
John
Altus,Oklahoma,
U.S.A.
Update on AC Delivers and AC Antiques
#3Author of original report
Wed, March 04, 2009
CONTACT ME. Fastflowingstreams@yahoo.com
I have researched this extensively and may be able to provide information for you if you are a victim also.
As of 23 Feb 09, the Dept of Transportation 888-368-7238 has REVOKED AC Delivers interstate commerce licenses. USDOT 987508 AND Moving Company (MC) number 452159.
AC Delivers and AC Antiques had both their 800 numbers (Wisconsin answering service) disconnected and of this past week both their land line business phones have been disconnected.
The Maine Attorney General REFUSES to forward the name of other people around the country who have been screwed by this company so that we can WORK TOGETHER. He is a toothless tiger and wimps out saying AC Delivers refuses to sign for their certified letters or respond to their emails (that I GAVE HIM) and GAVE UP. Our taxpayer dollar hard at work.