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  • Report:  #839950

Complaint Review: AC Lens

AC Lens Double charged me for contact lens order, refuses to refund money Columbus, Ohio

  • Reported By:
    David — Missouri City Texas U.S.A.
  • Submitted:
    Thu, February 16, 2012
  • Updated:
    Thu, February 16, 2012

I ordered 4 boxes of contact lenses on the AC Lens website.  I was charged for 8 boxes of contact lenses.  My doctor had only approved the purchase of 4 boxes, and I was only shipped 4 boxes.  When I contacted AC Lens, they said they had only charged me for 4 boxes and refused to correct the problem, even after I showed them the credit card charge for twice the amount I owed them.  I have never in my life been ripped off this badly.

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