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  • Report:  #1206062

Complaint Review: AC Tool Supply Inc.

AC Tool Supply, Inc. Aikencolon.com; netzerotools.com; Greentechtools.com; Poor customer service, Slow to ship, bad communication, questionable business practices Mesa Arizona

  • Reported By:
    tabinc — Chesapeake Virginia
  • Submitted:
    Mon, February 02, 2015
  • Updated:
    Mon, February 02, 2015

 I ordered from AC Tool Supply because of their great price on the item I was looking for despite reading some negative reviews. Bad choice. They charged our card for the item on the day I ordered it and then didn't ship the item until 3 weeks later.(Questionable!, is that legal?) It was very difficult to get an order confirmation, receipt, or estimated ship date. NEVER would give me any shipping information, until I threated to cancel order or dispute charge with credit card company.  They seemed knowledgeable and helpful about the stuff they are selling but their customer service sucks big time. I would not recommend them. Buyer Beware.

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