Complaint Review: ACA Recovery

I was contacted by this company specifically a Mrs. Carter. I have read a few articles about this company and wish to share my thoughts as well. Not only was she a bad representative she called on numerous occasions saying that my case would be passed to another "law firm" or "attorney" posed as a representative of a law firm "Norman Kalina" was the name that she often used. She also called and left messages on my phone to have my lawyer contact her and had some other gentleman "I don't recall the name" to call and harrass me. On several occasions I could hear her having private conversations before hanging up from leaving messages saying curse words in reference to my case and I guess handing my contact information off to another representative to deal with. All in all the company needs to be dealt with. I understand that there are those of use who default on payments but these people act as if we owe them the money harassing, threatening. I got to the point where I made my attorney aware of the situation just in case I needed to proceed on my behalf its rediculous.

Tiffany
Baltimore, Maryland
U.S.A.