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  • Report:  #308077

Complaint Review: Academy Of Cinema And Television; ACT; A.C.T.

Academy Of Cinema And Television; ACT; A.C.T. ACT tried to scam me out of $7000! Scottsdale Arizona

  • Reported By:
    Teaneck New Jersey
  • Submitted:
    Mon, February 11, 2008
  • Updated:
    Sat, December 20, 2008
  • Academy Of Cinema And Television; ACT; A.C.T.
    40 North Central Ave., Ste. 2250, Phoenix, AZ 85004
    Scottsdale, Arizona
    U.S.A.
  • Phone:
    602-261-5800
  • Category:

I took my daughter to a hotel audition for the Academy of Cinema and Television (ACT). I was there with about 100 people. They said they were very selective in who they worked with and made me make a decision right away about signing my daughter up for classes. The "National Talent Scout" Lily, who didn't even have a business card, said if I didn't pay her they would have several other kids to take my daughter place. Unfortunately I let the pressure get the best of me and gave them my credit card. The next day I sent off a certified letter of cancellation and started try to contact them to cancel. No one took my calls or returned my messages. After a couple days of getting the run around, I called my credit card company to reverse the charges. They told me that they have received several complaints just like mine and were looking into suspending their account with them.

I just want other parents to be very careful. Every legitimate company honors their cancellation policy and doesn't hide with your money! I also started doing extra research on ACT. I contacted Disney and they said ACT or their "Agents" does not cast or have authority to cast parts on Hannah Montana (like their radio ad said).

Also, since they are supposedly so selective and only take a limited number of people. Why did they continue doing searches in my town for several weeks??? Didn't they take enough money from us yet?

Beverly
Teaneck, New Jersey
U.S.A.

3 Updates & Rebuttals


Drama Free

NYC,
New York,
U.S.A.

LISTEN TO WHAT A REAL ACTOR HAS TO SAY ABOUT THE SCAM ACADEMY!!!

#4UPDATE Employee

Sat, December 20, 2008

Here is what scarlett johansen has to say about act:

ACT: Thanks for taking the time out to interview for us today, Scarlett. Our students were thrilled to hear that you were going to take part in our series.

Scarlett: No problem I think what you guys are doing at ACT is great. And I love to help kids out whenever I can!"

ACT: Please share with us how you were discovered and how many auditions you had to go on before booking your first job?


Scarlett: I didn't really have a discovery in the way other people had. I booked my first audition at 8 years old and went on about fifteen auditions.. I loved musical theatre and loved performing. I wanted to be in theatre as a child. I did a lot of vocal training. I also took classes at Lee Strasberg and then was cast in a film called North." I played John Ritter's daughter and after that I started booking films. I never acted in television or commercials. My mom was also very supportive; she saw that I was having fun. I still pounded the pavement though.


ACT: What was your first job in the business (before you starred in NORTH) and were you nervous or did you feel prepared for your big day?


Scarlett: My first job was North" and I wasn't nervous. The film set felt really intimate and whatever kind of anxiety I had, disappeared when the cameras started rolling. I felt it was my moment to shine. I just knew this is what I was meant to be doing. I get nervous when I'm presenting an award, but when I'm on set I don't.


ACT: What is one important piece of advice you would give talent who are trying to get started in this business?

Scarlett: To constantly re-evaluate what your intentions are and re-access where you are -- set goals for yourself. Setting goals is really important in such an all consuming business. Do you want to be an actor or a celebrity or movie star?

ACT: When you first decided that you wanted to be an actor, did you take any type of performing arts classes? And if so, do you feel that it was an important aspect to your success and do you still participate in any classes or coaching?


Scarlett: I went to Lee Strasberg and did a lot of improv and movement classes. That was the only professional training I had. Acting is a tool and it gets rusty if you don't use it. It's also important to be able to take experiences from your life and apply them to your work. Developing a character and research is very important for me.

ACT: How much did you understand about the business of the biz" when you were auditioning or networking within the industry?

Scarlett: That's difficult to say since I started so young. It was a learning process who were the right people to know? When you're a child actor it's about being professional and being able to focus, not to network. When I was starting out it was about building awareness with casting directors and producers, and hopefully making a lasting impression with my work.

ACT: Tell us about your worst audition experience and what you learned from it?

Scarlett: I had a hard time with commercial auditions, selling stuff, it felt corny going on commercial auditions. My heart wasn't in it and that was a valuable lesson. I learned it was important to go on auditions that felt true for me. If they wanted a cute bubbly kid, that wasn't me, so I never booked a commercial. You should give it your all when you go on an audition, but for me it's important not to audition just for experience.

ACT: If you could have done something differently or wished you could have learned something prior to getting into this industry, what would you have done?


Scarlett: Don't know that I have any regrets. I love the entertainment industry. It has always been really great to me. It's difficult and challenging, because you never know what's going to happen. It can be exhilarating or disappointing. I've always known this is what I wanted to do. I learn something new or different all the time and that's one of the best parts of what I do.

ACT: Do you think training for this industry on the artistic side, as well as understanding the business aspect, is important for any young talent to learn and why?
Scarlett: It's important to understand the business side and what you are entitled to as a union member of the Screen Actors Guild, and as an employee of a studio. Training is very important in character development and it's a personal choice where and how you gain that experience.


ACT: What is your process for choosing a project or a particular role?

Scarlett: First thing I look for in a script is that it is solid, cohesive and attention grabbing. Whether its drama or sci-fi, I have to believe it and believe the characters. I also take into consideration what other actors are attached to the project and who the director is -- I want to make sure I am going into a project feeling safe, and that the director is a creative leader.

ACT: What is more important: timing, luck and knowing the right people" in the business OR hard work, exposure, determination and education on the craft?

Scarlett: All of the above -- hard work is important being the right age at the right time. You're never going to get a magical audition, you have to come prepped, studied and understand the work. You also need a complete understanding of what is required of you emotionally. It's not just luck, it's also the determination to follow your heart, and make it happen.

Scarlett I would like to thank ACT for their commitment to education in the arts. I think what you guys are doing to promote the arts for today's youth is amazing. I also think it's important for the parents to receive information about a business that so few people know a lot about."

ACT: Well thank you for those kind words and again, thank you for your time.

_____________________
IF ANY OF YOU PARENTS WHO FELT LIKE YOU WERE SCAMMED need to open your ears and pay attention when you make the original appointment, you might not get so confused and much less likely to take your anger, cause by ignorance, out on everyone else! You are auditioning for two different people, TWO PART AUIDTION, an AGENT and a PRIVATE ACADEMY! Everyone is told this when they reserve a seat. The problem is no one listens to anything anymore and everyone wants a free hand-out! All you people who were contacted by the National Director.........THAT MEANS YOUR CHILD DIDN'T MAKE THE CUT WITH THE AGENT, BUT THE ACADEMY FELT YOUR CHILD HAD POTENTIAL! You're LUCKY; most kids don't even make it into the academy! ALL YOU HAVE TO SAY IS 'NO'. So stop screaming SCAM, because it will get you NO WHERE!! If the AGENT is interested in you there is nothing to pay for....Congratulations on your new career! If the ACADEMY is interested in you then you will have the opportunity to review their programs which are tuition based. The AGENT has nothing to do with the PRIVATE ACADEMY and vise-versa. THE AUDITION IS FREE that means NO COST, except maybe a few bucks for parking. Your child had an exciting day auditioning for a REAL agent, getting in front of the camera and learning a lot about the industry and maybe their new career ALL FOR FREE!!!! The Agent only calls one or two kids back if any sometimes (let's face it, not everyone is ready to be an actor/actress). The academy chooses who they think have the best potential. As soon as you people hear that someone is interested in your child you AUTOMATICALLY ASSUME it's the agent. As soon as the programs are presented you immediately ASSUME scam scam scam. Well, YOU ARE WRONG! There are several WORKING ACTORS who have graduated from A.C.T.! You can view their success story at: www.theact.tv!


Drama Free

NYC,
New York,
U.S.A.

wake up people!

#4UPDATE Employee

Fri, December 19, 2008

IF ANY OF YOU PARENTS WHO WERE SCAMMED would open your ears and pay attention when you make the original appointment, you might not be so confused and less likely to take your anger cause by ignorance, out on everyone else! You are auditioning for two different people and AGENT and a PRIVATE ACADEMY! Everyone is told this when they reserve a seat. The problem is no one listens to anything anymore and everyone wants a free hand-out! All you people who were asked to pay for classes.........THAT MEANS YOUR CHILD DIDN'T MAKE THE CUT AND THE ONLY OPTIONS LEFT IF TAKING CLASSES! ALL YOU HAVE TO SAY IS 'NO". So stop screaming SCAM, because it will get you NO WHERE!! If the AGENT is interested in you there is nothing to pay for....Congratulations on your new career! If the ACADEMY is interested in you then you will have the opportunity to review their programs. The AGENT has nothing to do with the PRIVATE ACADEMY and vise versa. THE AUDITION IS FREE that means NO COST, except maybe a few bucks for parking. As soon as you people hear the word 'school' or 'classes' you immediately assume the worst. YOU ARE WRONG! There are several WORKING ACTORS who have graduated from A.C.T.! You can view their site at: www.theact.tv!


Julia

Mesa,
Arizona,
U.S.A.

ACT is a great thing!

#4UPDATE EX-employee responds

Thu, September 04, 2008

Beverly,

I worked with act for a year. I learned several things about this business and the company.

Before you title a person, you need to know what their title is. For example, Lily is not a talent scout, she is a national director for the academy and as well a scout looking for potential. They don't just want your money. First they see if both the parents and children are interested and also if you are committed to it.

Second, when you send a certified letter, it can take up to a week for mail handling purposes. Then, the cancellation may take up to ten business days. Also it is a legality if another company slander's another so legaling I kinow for a fact that the credit card company would not give you that information.

Third, the commercial does not say anything about casting for hannah montana. The commercial states : "there is a world agent in your area this weekend who has worked with children that have been on hannah montana, drake and josh, and etc." it also states: "your child could be on those shows, its an opportunity to get your foot in the door.

Of course if you cant afford tuition you can't attend. It is just like a normal university or trade school.

ACT was returning to your area because they obviously did not find what they were looking for.

Sorry you were disappointed.

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