Acai Advanced Is A BIG RIP OFF - Doesn't Work And They Will Charge $89.89 AcaiAdvanced Charges your card $89.89 and there is no way to cancel in the first14 days Internet
BEWARE OF ACAI ADVANCED. YOU WILL BE DOUBLED TEAMED!!! I ordered the free trail of the ACAI ADVANCED The only thing they said you would be charged for is $5.95 shipping. They made me sick so I called and cancelled it within the trail period. They told me to send back the bottle and there would be no further charges and they gave me confirmation #. I asked again is there anything else I need to do, would there be any more charges to my card and they said no. A week later I have a charge for $24.95 Beside the charge it said, PURCHASE VIT*Live Lean AA 1. I had no idea who that was so I called my bank and they gave me a phone number that was associated with the charge (888-272-6483). I called the number and they said the charge was for the Living Lean Weight Loss Management Plan that I signed up with. I told them that I did not sign up for any weight loss plan and they told me that I did when I ordered the trail order of ACAI ADVANCED. They said when you place that order you automatically sign up with them. I disagreed and asked her to show me on the site' where it states that I am doing that. Right above where you sign up for the trail there is a bubble that states: Plus FREE Gift Pass to LiveLeanForLife Weight Loss Management Plan then she tells me to go way down to the bottom of the page where the site menu is and click on Terms and Conditions'. I then told her no matter what, I did call and cancel and made sure before we hung up that there would be no further charges. She told me that they were a separate company and had nothing to do with them. I needed to call a different number to cancel with them. WHAT A RIP OFF!
Howard
Davie, Florida
U.S.A.
1 Updates & Rebuttals
Customer Service Administrator
St. George,Utah,
U.S.A.
Resolution offer
#2UPDATE Employee
Thu, July 23, 2009
Our company sometimes handles some aspects of customer service for Living Lean.
Unfortunately I was unable to locate an account for Howard which could indicate this may be a Living Lean we do not handle.
Howard, Living Lean is a bonus program that would have accompanied an order that you may have placed for Tea. You had a free trial period, if you did not wish to continue the program you simply needed to contact Living Lean's customer service department and express a desire to cancel prior to the end of the trial period or anytime thereafter.
If you are another customer needing to reach customer service for Living Lean it is 1 (866) 396 - 5711, they are available Monday - Friday 9 am - 9 pm Eastern Time.
If you call this number you should get a friendly helpful agent that will be happy to help you with your account. If for any reason our agents did not help you or you don't feel that we have done our job please feel free to call or email me personally and I assure you that I will handle your problem immediately.
If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at
435-773-1795 or email me at customerservice@cshelp.org I would be happy to address your concerns ASAP.
Sincerely,
Online Customer Support