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  • Report:  #544779

Complaint Review: Acai Berry & ColoThin

Acai Berry & ColoThin ColoThin 15 day free trial, after 7 days-billed $79.90 an $9.95 Ontario, California

  • Reported By:
    GARY — BAKERSFIELD California United States of America
  • Submitted:
    Thu, December 24, 2009
  • Updated:
    Mon, May 06, 2013
  • Acai Berry & ColoThin
    2260 South Haven Avenue unit E
    Ontario, California
    United States of America
  • Phone:
    1 866 221 8822
  • Category:

Don't believe in weight lose programs, tried one with 15 day trial,cancel in 15 days with no cost. billed $79.90 and $9.95 after 7 days, for what? cancelled by phone, when they finally answered  one their many phone numbers. Called 2 days later and was told that there was no record of the cancellation and that it was my fault that i didn't cancel before the 7 day deadline.

2 Updates & Rebuttals


Trislim

Silver Springs,
Nevada,

Contacting our company

#3UPDATE Employee

Mon, May 06, 2013

You may contact us by going to the website on the back of your product.  Or you can visit colothinclub.com.  There is a contact link at the bottom of the page where you can email us, or call our customer service.  If you could email us, we will answer within one business day. 

We are not affiliated with Acai Berri, nor any of the websites listed in the consumer comment. 

Thanks, 


Ex-LB Staff

Lequeitio,
Internet,
Spain

I know who they are and where they are living

#3UPDATE EX-employee responds

Tue, December 29, 2009

I am an ex Local Billing employee, the owners of www.acaiberryexclusive.com, www.acaiberry-lifecleanse.com, www.absoluteacaiberry.com and another sites with these fake diet products (colon cleanser, acai berry, resveratrol).  They are operating using various companies: Viv3Labs for Europe, FMW Laboratories for US And, lately, to avoid the problems caused by the scam using Viv3Labs, they are using Trading Planet Ltd for Europe and Information Tech Systems LTd for US. Also, they are using PurpleSky LTD at Cyprus for Europe. Lately, they are using some companies opened to process credit cards for the porn industry (LB Pride Studios, LB Envision Net Worldwide, etc.- all of them are Local Billing Companies LB stats for LB).

The business model is to offer a FREE SAMPLE, only charging you the postage (this is an excuse to get your credit card number) and, then, due to HIDDEN Terms and Conditions, charge people incredible amounts of money for pills and nutraceuticals (in some cases more than 80 /bottle), which in any retail place cost less than 6 US$ per bottle.



This business model is, basically, A SCAM.
The owners of those sites are Deepak Argwal (http://www.ccap.ph/index.php?option=com_content&view=article&id=106:deepak-agarwal&catid=76:hot-topic, who, apart from this business contactcenter, legal-, is running more than 2.000 Porn Sites see DeeCash.com-), Clay Douglass (http://www.linkedin.com/in/claydouglass) and Mitch Platt (http://www.linkedin.com/pub/mitch-platt/4/271/878).
It is easy to contact them through the information that appears on the site registration of www.acaiberryexclusive.com. Now, they discovered this hole on their ability to remain hidden and are registering the new sites using a Marketing company located in the US:
ACAIBERRYEXCLUSIVE.COM - Whois Information
Registrant:
Douglass, Clay clay.douglass@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
Domain name: ACAIBERRYEXCLUSIVE.COM
Administrative Contact, Technical Contact:
viveraglobal, Hostmaster hostmaster@viveraglobal.com
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
GB
+44.08082389891



Another evidence that Local Billing is behind those companies is consulting the impressun of the web pages (for example www.absoluteacaiberry.com, http://www.absoluteacaiberry.com/frontend/join/impressum/site/4349#utm_source=az&utm_medium=16935&utm_term=none&utm_content=Absolute+AcaiBerry) and seeing that is a Local Billing company behind them:



Impressum:



LB Pegasus Limited



29 Wordsworth Gardens



Dipton



Stanley



Co Durham



DH9 9LG



United Kingdom



+48 222 120 179



 



LB is for Local Billing.



And also resveratrol product site, www.winedetox.com, the impressum of the page (http://www.winedetox.com/frontend/join/impressum/site/4347#utm_source=cx-es&utm_medium=31922&utm_term=resveratrol&utm_content=ResVmax) is the following:



Impressum:



Trading Planet LTd.



56 Thorton Close



Pelton



Chester Le Street



Co Durham



DH2 1QH



United Kingdom




Hosting for Local Billing and for the pills sites is held in the Netherlands, in a company called RedBee.
Also, they are using a company called Phytoscience, located in the same address than viv3, to make the handling and the postal distribution of the products. The manager of Phytoscience is called Chris Swanson and his email is chris@phytoscience.co.uk.
Other addresses:
Local Billing Ltd, Pau Claris, 100, 08009 Barcelona, Spain (they are operating from here under the name Tucana Corona, it is an useful contact for the police)
dee@contactcenter.com



clay.douglass@localbillinglimited.com
mitch.platt@localbillinglimited.com
claydouglass@gmail.com



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