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  • Report:  #387913

Complaint Review: Acai Berry Or SEARCHVITAMINS

Acai Berry Or SEARCHVITAMINS offered a trial then took 89.95 from my account without my consent. Internet

  • Reported By:
    Anchorage Alaska
  • Submitted:
    Tue, November 04, 2008
  • Updated:
    Fri, November 14, 2008
  • Acai Berry Or SEARCHVITAMINS
    www.searchvitamins.com
    Internet
    U.S.A.
  • Phone:
  • Category:

I was offered a trial of acai berry for $3.95 (for shipping). Two days ago I was charged $89.95 for who knows what. When I try to call the number listed no one ever answers. I even tried the website and a page popped up that said the web site was unavailable at this time.
This is a total scam BEWARE!!!!

I have since closed my bank account and am filing a dispute against this company.

Ananda
Anchorage, Alaska
U.S.A.

1 Updates & Rebuttals


Kassandra

Brooklyn,
New York,
U.S.A.

New Information Regarding SEARCHVITAMINS

#2Consumer Comment

Fri, November 14, 2008

I also ordered the free trial. And, as this consumer stated, I was billed $89.31. Upon seeing this charge on my account, I first tried to go to their website. The page reads "This website is temporarily unavailable." So I called the Customer Service Number that appeared on my bank's online information regarding the transaction.

Unlike the other consumer, I was put on hold, and my call was answered in approximately 5 minutes. The man was very helpful. He stated that the charge was for the next shipment (which had, incidentally, already been shipped), but that he was canceling my account. He also stated that, when I get the product, ship it back and get a tracking number which he will then use to issue me a refund for the $89.31.

I will keep this board informed of the results.

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