ACAI BURN A SCAM AND UNAUTHORIZED PURCHES CHARGED Des Moines Iowa
I stupidly ordered AcaiBurn 60 capsules (one month's worth) to assist with detoxing (have multiple immune system issues)/weight loss. www.AcaBurn.com offered free bottle paying $4.95 for postage only. Supposedly "Free" supplement. I called to cancel (1-800-659-3588 ACAI BURN), and found 2 other phone numbers I had to call to cancel: 1-866-279-6513 Insider Secrets to Weight loss (DID NOT ORDER) 1-800-989-5907 COMREHENSIVE WEIGHT LOSS e-BOOK (PART OF MEMBERSHIP)
Mailing back shipment I received today with letter of explanation, the numerous scam reports on internet about AcaiBurn, my invoice I printed out explaining my reason for refund.
I'm cancelling my credit card if there are further charges on the card. Waiting to see if (IF!!!!) refund is issued.
As an extra measure of reporting, I reported AcaiBurn to Iowa Attorney General's office:
Tom Miller
Consumer Protection Division
Attorney General of Iowa
Hoover State Office Building
1300 E. Walnut, Des Moines, Iowa 50319
515-281-5926
E-mail: consumer@ag.state.ia.us
This company is scamming hundreds, if not thousands. Contact your credit card company today to stop fraudulent, no product for your money scam. I do owe $4.95 for shipping, but refuse to pay more. Lesson learned: go to reliable health food store (GNC, Whole Foods, Vitamin Cottage, Sunflower Market or Puritan Pride www.puritan.com) to order acai berry products (even Walgreen's sells them OTC supplements) . DO NOT ORDER ACAI BERRY, ACAI BURN...proclaiming Dr. Oz, Oprah, CNN, USA Today endorses them. Not true. DO NOT PURCHASE BROMALITE - SAME SCAM, different product.
STAY AWAY. BE INFORMED. DON'T BE DUPED LIKE MYSELF AND OTHERS! Nance Jemez Pueblo, New Mexico
Nance
Jemez Pueblo, New Mexico
U.S.A.
1 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello
#2
Fri, September 04, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Respectfully,