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  • Report:  #362654

Complaint Review: Acai Cleanse 300

Acai Cleanse 300-Free 14 Day Trial #1 Rip-OFF-Beware $89/ Monthly Charge the web site does not tell you Glendale California

  • Reported By:
    — Rex Georgia
  • Submitted:
    Thu, August 14, 2008
  • Updated:
    Tue, October 07, 2008
  • Acai Cleanse 300
    3600 Ocenview Blvd #2
    Glendale, California
    U.S.A.
  • Phone:
    866-440-7533
  • Category:
    Bait-and-Switch
*UPDATE Employee: Our terms are on the website *UPDATE Employee: Our terms are on the website *UPDATE Employee: CORRECT EMAIL ADDRESS

I order a free 14 day trial of this product paying only for the shipping which was $5.99. There was no terms & conditions attached so I thought it was OK but I should of went to RipOf Reports.com before I even did that. Anyway, after about 11 days a fee of $88.97 was taken out of my checking account from Irwin Herbal and I really didn't know what it was until I called the number. I explained to the rep that I did not order the free trial and knew that I was going to be charged a monthly fee for monthly shipments that I had not received at the time. They had me to go to the website and click on "Get Started" and the terms and conditions window came up, which did not display when I ordered the free trial. I had to call my bank and demand a dispute resolution, change my debit card, and send the bank any emails that this company had sent me in order to get my money back. THIS IS A NASTY SCAMMMM..and it is so unfortunate...Please check with RifOff Reports.com before trying anything online and giving your credit card information.

Thanks

Ruby
Rex, Georgia
U.S.A.

3 Updates & Rebuttals

Billing Department

Glendale,
California,
U.S.A.

CORRECT EMAIL ADDRESS

#4UPDATE Employee

Tue, October 07, 2008

The correct address is david.billing12@gmail.com

I am sorry for the mistake.

Please contact me I can help!

David.

Billing Department

Glendale,
California,
U.S.A.

Our terms are on the website

#4UPDATE Employee

Fri, October 03, 2008

Our therms are on the site and must be agreed to prior to the order going through. Here is the url acaiCleanse300.com. see for yourselves please.

If you still think we were in the wrong email me and I'll help you out.

I am here to provide customer service so please do contact me.

dave.billing12@gmail.com

Billing Department

Glendale,
California,
U.S.A.

Our terms are on the website

#4UPDATE Employee

Fri, October 03, 2008

Our therms are on the site and must be agreed to prior to the order going through. Here is the url acaiCleanse300.com. see for yourselves please.

If you still think we were in the wrong email me and I'll help you out.

I am here to provide customer service so please do contact me.

dave.billing12@gmail.com

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