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  • Report:  #400715

Complaint Review: Acai Slim Diet

Acai Slim Diet I cancelled the order, and it did NO good. Burbank California

  • Reported By:
    Anchorage Alaska
  • Submitted:
    Fri, December 12, 2008
  • Updated:
    Fri, September 04, 2009

I cancelled my order of this JUNK. It did absolutely NO good, at all. I was shocked to find, that they took $89.00 from my bank. Especially, 3 weeks before Christmas. I am on Social Security, and very limited.

When I ordered this junk, I thought I'd try it. It was supposed to be a FREE trial. I did cancel the product, but it didn't work. When I finally reached a "real-person", I was told they had no record of my cancelling.

This time, I was given a "confirmation" number. Supposedly, this cancels my subscription with them.

Solution: I went to the bank, and had to pay them to keep this company from ever taking more money from me.

Second solution, is don't buy from this company, for any reason. My grandkids, would have really enjoyed me spending the $89.00 on them, for X-mas.

Jim
Anchorage, Alaska
U.S.A.

1 Updates & Rebuttals


Gemma R.

Las Vegas,
Nevada,
USA

Hello

#2

Fri, September 04, 2009


Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Respectfully,

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