Complaint Review:
Acaiburn - WU-YI Source Insider Secrets To Weight Loss
Have contacted company several times been told that refunds have been
made, ( never received and my bank confirmed never reached my account)
constantly had to chase this company calling daily from the UK 001866098908949
I did eventually have one
refund of $58.76 after 2 months(charged card june 26th 2009 ) refunded 17th
September 2009 finally after hassling for 2 months. I am still owed
$64.90 for payments that they took from my card after I had cancelled this
with them.
I am constantly emailing Shalyn , she is the so called refund manager at WuYisource.com or at least that
is the title she seems to like to use!
( having to use password in
email subject - watermelon - Now in hindsight thats dodgy and should have smelt a bnig fat rat!! Apparently he is !!
I Have
seen lots of complaint forums on this company and chasing them now more
out of principle of myself and all the others they have stung!!
They
use a forwarding company over here in the UK BTB Mailflight LTD, unit
2B Viking Industrial Estate, Hudson Road, Bedford MK41 0QB UK help line
0-800-047-0987.
I originally signed up for this as a free trial HA HA!! and they have helped themselves to my money 3 times since cancelling
with them, the product made me ill and spent 3 days in bed, so not only
are they ripping folk they could be possibly causing some serious costly health issues for folk in th US, who could possibly not afford health care bills too!
They have been reported to the Federal Trade Commission/Trading standards in the UK
PLEASE BE WARNED THEY ARE SCAM, THE COMPANY SEEMS TO BE SCATTERED HERE THERE AND EVERYWHERE! PLEASE DONT BE FOOLED BY THEM AND HELP THEM LIVE A GRAND LIFESTYLE AT THE EXPENSE OF OTHERS ALSO BE WARNED THIS COULD MAKE YOU ILL, I SPENT 3 DAYS IN BED WITH SERIOUS TUMMY ISSUES AND SEARING HEADACHES!!!!!!!! THEY ARE NOTHING MORE THAN SLIMEBAGS AND I HOPE THEY GET WHATS COMING TO THEM!!!
1 Updates & Rebuttals
Gemma R.
Las Vegas,Nevada,
USA
Hello,
#2UPDATE Employee
Fri, October 16, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our
customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located
directly to the top of where your credit card information was entered. There is also a link at the bottom of the home page that opens up the terms and conditions
in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can
be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us.
We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions
you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and
we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,