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  • Report:  #356414

Complaint Review: AcaiCleanse300 - Iwin Herbal

AcaiCleanse300 - Iwin Herbal After receiving a free 2 week trial of Acaicleanse, which had no effect to me. I called and canceled within my 14day Trial Glendale California

  • Reported By:
    Edison New Jersey
  • Submitted:
    Mon, July 28, 2008
  • Updated:
    Wed, October 08, 2008
  • AcaiCleanse300 - Iwin Herbal
    3600 Ocean View #2
    Glendale, California
    U.S.A.
  • Phone:
    866-440-7533
  • Category:

I ordered the product on 6/27/08. Iwin Herbal charged my account $1.00 & $4.99 on 6/30/2008. The week of 7/7/08 I received the free 2 week trial of Acaicleanse, which had no effect on me. On 7/17/08 I called (866-440-7533) and canceled.

I recieved another package on 7/25/08 it has not been opened. I called the same above number serveral times before speaking to someone. I was told it will be canceled, and that I didn't need a confirmation number. . I asked how to return the product...I was told I needed a RGA Number to return the product, he said I had to visit the website to get the RGA Number. I can't get them...when I called back the phone number I didn't get an answer...

I called my bank on 7/28/08 to dispute the $88.97 dated 7/15/08.

I received the product information via email "Acai Berry in the Media: ABC, Oprah, CBS News, and WSJ.com all endorsed so I thought it was legit.

Christine
Edison, New Jersey
U.S.A.

4 Updates & Rebuttals


Billing Department

Glendale,
California,
U.S.A.

Please contact us...

#5UPDATE Employee

Tue, October 07, 2008

If you canceled in time you should not have been charged. Email me and let me know how you canceled (email or phone)?

Dave.billing12@gmail.com


Billing Department

Glendale,
California,
U.S.A.

If you did cancel in time you should not have been charged....

#5UPDATE Employee

Tue, October 07, 2008

I can help you. Just send me an email with your information and I will look into it.

Also included how you canceled.

Dave.billing12@gmail.com


Billing Department

Glendale,
California,
U.S.A.

If you did cancel in time you should not have been charged....

#5UPDATE Employee

Tue, October 07, 2008

I can help you. Just send me an email with your information and I will look into it.

Also included how you canceled.

Dave.billing12@gmail.com


Billing Department

Glendale,
California,
U.S.A.

If you did cancel in time you should not have been charged....

#5UPDATE Employee

Tue, October 07, 2008

I can help you. Just send me an email with your information and I will look into it.

Also included how you canceled.

Dave.billing12@gmail.com

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