AcaiX3, FWM Laboratories Beat them at their own game, hopefully Internet
This morning I decided to try this product I had been seeing online and take advantage of the "Free Trial".
Unfortunately, I placed the order before checking here. I am very well aware of how these companies operate and marked my calendar to cancel the auto-order 10 days from placing the order.
When I came here and read all of the complaints, I figured I was in trouble. I had used a debit card from an account that I rarely keep more than 30 dollars in, so I knew any subsequent charges would bounce. However, that would leave me liable for bounce charges, which could be even worse than the unauthorized charges.
I waited patiently for my bank to open at 9AM and went in and cancelled the debit card and ordered a new one. The charge for the S&H for the free trial was already debited and I told my bank that charge and that charge only was authorized.
I will write back and let you know if I receive any contact from them when they try to charge me and find the card number is invalid.
Thanks to everyone here for their reports and hopefully others will find this post before any unauthorized charges appear and do the same as I did.
Kathy
Grosse Pointe Farms, Michigan
U.S.A.
1 Updates & Rebuttals
Shane Leon
AnnHarbor,Michigan,
U.S.A.
15 minutes or less
#2Consumer Suggestion
Tue, May 19, 2009
You are very smart to take those steps before this matter gets worse. I also advised you to call fwm helpline at 866-949-0138. Just three months ago, I was calling this no. because I don't want anymore acai berry products. The operator whom I talked to was helpful and friendly. I solved my problem in less that 15 minutes.