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  • Report:  #1496943

Complaint Review: aCarShip

aCarShip Sandra Manthorpe Damage - Damage - Damage - Vehicle Damaged and Sandra blocked my phone calls! Unbelievable! Liar! Miami Florida

  • Reported By:
    Sandra Manthorpe - Loser — Miami Florida United States
  • Submitted:
    Mon, June 29, 2020
  • Updated:
    Mon, June 29, 2020

This notice goes to all those consumers who are thinking about moving their vehicle with aCarShip owned by Sandra Manthorpe.   STOP - THINK AGAIN - READ THIS.

Great sales pitch.  Sandra told me they have their own trucks and there would be no problem getting my vehicle picked up.   It was picked up over 8 days late.  It should have taken 2.5 days to arrive.  Carrier had my vehicle for 8 days.  It was damaged.   The trucking company told my daughter (who received the car) to call aCarShip for resolution.  The carrier provided no paperwork at the time of pickup (a proper inspection Bill of Ladin should have been provided showing the vehicle condition - 4 corner diagram). 

Upon delivery there was also no opportunity for inspection.  "Pay or it is not coming off the truck" we were told.  When we saw the big scratches down the side they said to call Sandra Manthorpe - manager at aCarShip.   Sandra said "we are just the broker" you have to file a claim against the carrier.   Then she never took my call again.   No help at all.  Childish and unprofessional.   She hounded me for the sale - border line harassment.... then she would hang up or block my call as soon as she knew it was me.  

Never trust this company!!!!

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