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  • Report:  #1367133

Complaint Review: Acceptance Now Louisville KY

Acceptance Now, Louisville , KY Acceptance Now located inside Winners Furniture Rip off! lied about the amount of monthly payment, refuse to give exact figures or they dont know, figures constantly changing, no receipts or print outs Louisville Kentucky

  • Reported By:
    anonymous — Louisville Kentucky USA
  • Submitted:
    Tue, April 11, 2017
  • Updated:
    Tue, April 11, 2017
  • Acceptance Now, Louisville , KY
    Preston Highway
    Louisville, Kentucky
    USA
  • Phone:
  • Category:

 Please donot use this company! Payment after 90 days goes up to original price of furniture 12% plus additional added tax agsin...My contract said 188.00...monthly payments; after five months payment plus phone fee. I paid 190.92 from December- April. I was then told my monthly payments are 175.15. When ask about payment, the rep said "well maybe the remaining amount was for late payments." I was never late! They never have a straight answer. I had to pressure them to give me accurate figures on how much of my payment was going toward the furniture and interest. He didn't know or said they didn't have it written down. Its as if they keep no records of what is being paid or the balance. I was not told after 36 months if furniture is not paid off that I will be paying $5000.00 for furniture that cost $1800.00! They do not tell you its a rental company instead they lead you to believe its a finance company. This company should be put out of business's for taking advantage of consumer s and for false advertisement! They must pay companies a large fee to reside in their store. why else would you knowingly allow rip offs such as these people to financially rip off your customers!!!!!

1 Updates & Rebuttals


RAC Employee

USA

Customer Service

#2UPDATE Employee

Tue, April 11, 2017

Hi there, I work for Acceptance Now. We'd really like to chat with you and see if there's anything we can do to help clear this up. Whenever you have time, please give our customer service team a call at 1-800-422-8186. Thank you.

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