Acceptance Now / Rooms to Go threatened / pick up furniture / multiple amounts requested when explained disability. Aguadilla Puerto Rico
Puerto Rico is not listed under states so I entered FL closest but thiss is Aguadilla, Puerto Rico. I am a disabled customer with monthly income. Bipolar memory loss. Purchasing furniture. Unawsre huge payment increasre. Explained need paymentsr reduced. Verbally pushed to pay. Was given 3 different amounts. Told pibkingup furniture this Saturday. No interest in resolution. Already purchased 9 items at this store. Now washer not working. Now was told to come up with $200 by Saturday or else. i will only be 2 months late by end of Jan 2017.
2 Updates & Rebuttals
RAC Employee
Texas,USA
Customer Service
#3UPDATE Employee
Wed, January 11, 2017
Hello, I work for Acceptance Now. We never want to hear feedback like this and we'd really like to address these concerns further and see if there's something we can do to help you. Please give our customer service team a call at 1-800-422-8186 at your earliest convenience. Thank you.
Stacey
Texas,USA
What?
#3Consumer Comment
Wed, January 11, 2017
You are TWO months behind! What does your disability have to do with this?? You signed a CONTRACT to pay for the items you purchased!! How is that a ripoff? If this was rent or a car you would gone/repoed.