Complaint Review: Accommodations On Lake Cowichan Riverfront

Cathy Youlden recently ripped me off too. I stayed there a few months ago and it was the most horrible experience I had in my life. The sheets were dirty, the room smelled after dog urine, the fridge was dirty, I had fleas in my room and got bit by bed bugs all night, and there was a used feminine maxi pad with blood on it, on the bathroom floor.

When I opened the toilet someone before me had a bowel movement and not flushed it. I was so disgusted I wanted to puke. When I asked for the front desk to make some changes and get the room cleaned up or get me a better room, they told me to get in line. I found the service extremely rude and unthinkable. Told them I will be looking for another place to stay.

I talked to Cathy Youlden about it the next day and all she would do is run her big-fat-mouth and never let me get a word in edge wise, and denied that I had these problems with her room. Cathy Youlden was in complete denial of the horrible condition her rooms are in. She told me if I don't like it I can stay somewhere else.

I told her I don't need to listen to her lecturing me and that I will be staying somewhere else. She then said she will charge me for the other 3 more days I had booked and I told her if she did I will dispute the charge with my credit card company. after one day of hell that was it for me, I found a really nice B&B to stay at and they treated me like a king.

Sure enough I get back home after being on vacation and discover she charged my account $345.00 for a cleaning fee and on top of that charged me the extra 3 days for my room. I contacted my credit card company immediately and had the charges reversed. Told them I did not authorize any of the charges. I got my money credited back to my account.

I am putting in a complaint on her to the BBB of Vancouver Island.

Do not stay at Accommodations On Lake Cowichan Riverfront, if you do Cathy Youlden will rip you off, and scam you with your credit card.

I hope you go to jail Cathy for Credit Card Fraud and burn in Hell for what you have done to me and the others I have read about on this ripoff report site.

It is also obvious that Cathy Youlden and her looser husband have been posting false reports on this site to do damage control. I am not stupid or is the public.

Do not stay at Accommodations On Lake Cowichan Riverfront, your money can be spent a lot better at a Bed and Breakfast.