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  • Report:  #1057473

Complaint Review: Account Now Visa Issuer

Account Now Prepaid Visa Doesn't Honor Terms of Contract GF from Account Now is apparently famous for his all talk no action resolutions  Internet

  • Reported By:
    EverTheJetSeter — Beverly Hills California
  • Submitted:
    Sat, June 08, 2013
  • Updated:
    Sat, June 08, 2013

After depositing several thousand dollars under the impression I'd receive all these fabulous incentives for placing my money in the Gold Visa Prepaid account, all I got was robbed! 

While exploring the online site's features I stumbled upon Free Bill Payment, I looked into it and keyed an entry in error. I followed all the instructions to cancel the transaction but it didn't cancel so I frantically documented my technical issue using their messaging system and kept screenshots. They disbursed the funds despite promises not to, I then filed a dispute which was lost so I filed another one and nothing came of it except canceling a card that I was using while traveling and paying for hotel accomdations, they were able to turn the card on and off so many times I started to think it was a joke! Well, 4 months later that about 3.8 more than they are contractually allowed to hold disputed funds without a provisional credit, I've got fees for not using a card they owe me hundreds on.

So GF Mr. Fetzer, where's my money!?

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