Accounts Recovery Corporation, A.R.C., ARC, A R C, Account Recovery Corp, Accounts Recovery Corp. ripoff Burnaby British Columbia
This company violated the Fair Trading Act and the Consumer protection act.
They called while I was working even after I informed them to stop, and that I would communicate with them by mail.
They called excessively, which is harassment (especially after I told them to stop).
They lied several times.
They gave misleading information.
They gave false threats, such as them taking legal action (they cannot do so unless they are a lawyer agency or they have sent a court order).
They would not send requested information by mail when I asked for it.
They told me (lied) that a check I sent them had an NSF, but this was no such case. The bank statement had no NSF on it and the bank never sent any NSF. Most likely they didn't even cash or try to cash the check, or they lost it. They then said that "well it wasn't actually an NSF" a few days later and startied giving outrageous excuses.
When I asked them to send a copy of their NSF statement or their notice of NSF, they said they didn't have it (which either proves that they didn't even get an NSF in the first place, or that they are corrupt and unlawful) Several days later, they then went back to lying and said there was an NSF. Still wouldn't send a copy or proof that there was any NSF.
They looked into another bank account I had without my authorization.
Accounts Recovery Corporation : Important Information for Consumers
If you are ripped off by this company or even contacted them with any sort of harassment or annoyance, please record what they say on a peice of paper and find every little detail that violates the Fair Trading Act and Consumer Protection Act. The Acts are available online (find them on a search engine) for you to view.
Report the company to the appropriate authorities:
-BBB
-contact the department in charge of the
FTA or CPA acts
-contact this website and other websites
that are making an effort to publicize
A.R.C. unlawful practices.
Consumer
BC, British Columbia
Canada
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
1 Updates & Rebuttals
Tessa
Victoria,British Columbia,
Canada
Fair Debt Collection Practices Act
#2Consumer Comment
Sat, December 10, 2005
I, too was called at work by ARC, even after I asked them to stop. The last time this happened, she said, "I'll keep calling you until this is paid. Good luck getting me to stop." True to her word, she kept calling.
As I understand it, the BC Consumer Protection Act states that the request not to call must come _in writing_ from you.
http://www.qp.gov.bc.ca/statreg/stat/B/04002_07.htm#part7_division1
The most important thing to do if you are going to report them to the authorities is to write down the time and date of every call they make to you. Writing down details of what was said, especially if it's abusive or coercive is also important. I believe you can also legally record the call as long as you inform them you are doing so.
Good luck.