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  • Report:  #1488070

Complaint Review: Ace Auto Recycler

Ace Auto Recycler Say one thing and do another and contradicts their own company policy verbally Fort worth TX

  • Reported By:
    Thomas — Hurst TX United States
  • Submitted:
    Thu, November 21, 2019
  • Updated:
    Thu, November 21, 2019
  • Ace Auto Recycler
    5728 Elliot reeder rd
    Fort worth, TX
    United States
  • Phone:
    817-222-9999
  • Category:

Do not buy from these guys, they are dishonest and will verbally contradict there own policies, while their recipe says one thing, they will tell you another. I bought a drive shaft from them which was the only one in the area with a reasonable price.

I called them and asked about the price and was told if I pulled the shaft it was one price and if they had to pull it it would be more , ( understood), then when I do up to pick it up I was told to go find the truck and see if the drive shaft was there.

It was found in a completely different truck laying in the bed, I carried it up front and then was told that it was the larger amount cuz " they had to pull it". Then they free hand the tax on it and told me if it was returned with in 3 days it would exchanged or a refund would be issued.

Day 2 I send my wife to return the shaft and they refuse to refund the money and don't have a shaft to exchange it with so now I am stuck with $119 junk yard drive shaft that I can't use. They display that they video record and when asked was told the record voice inside the office as well, but when asked to pull up footage from purchase, ( because they are denying telling me that they would refund the money) they refuse to pull the camera footage. DO NOT USE THESE SCAM ARTISTS!!!!

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