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  • Report:  #1228103

Complaint Review: Ace Cash Express Inc.

Ace Cash Express, Inc. My 77 yr old father was scammed $600 and I feel this company is directly connected because the caller, Joy Hoffman, directed my father to wire money directly from this business versus using a Western Union at a nearby Dillons store. The employee's name on receipt is Jeffrey. The recipient's name on wire transfer is Alicia Balffour. It was wired to Montreal Canada. I have found that there are a number of scams out of Canada using New York addresses. This business is the place people are directed to use to wire the funds. It is frustrating that this business is allowed to stay in the state of Kansas or conduct business at all ! Wichita Texas

  • Reported By:
    sgtmom — Sedgwick Kansas USA
  • Submitted:
    Sun, May 10, 2015
  • Updated:
    Thu, November 03, 2016
  • Ace Cash Express, Inc.
    1535 E. Central Ave.
    Wichita, Kansas
    USA
  • Phone:
    316-267-2274
  • Category:

On 5/6/2015, my 77 yr. old father was the victim of a scam. He was contacted by a woman who identified herself as Joy Hoffman. This woman said she was an attorney in New York for his grandaughter. She needed $600 wired to her for bail money. He said they used a ruse and a young woman on the phone also was crying hysterically. He was instructed not to tell or . contact anyone about this. He was instructed to go to Ace Cash Express on  E. Central in Wichita, Ks. He was to wire cash a-nd then call Ms. Hoffman back at the number 514-756-0860 after he had done this.

After two days, my father contacted me about this. I knew it was a scam. I am certain this business is directly involved in this scam because he was directed to only go to this particular business at this particular address. How would an attorney from New York know this and why would it matter?  Also, on the receipt it says that Ace Cash Express has a cancellation policy of 30 minutes after a person wires money. Obviously, this is why the person tells the victim not to contact anyone else. How would she know this as well, unless there is a direct connection. Also, these scams come out of Canada and use small towns near the border in New York to convince people in United States they are legitimate. The scam artists need to use a business and regardless if they are following legal proceess, it is still morally wrong and there should be a way to convict these people. 

1 Updates & Rebuttals


Elaine64

New Jersey,
USA

Report these people IMMEDIATELY

#2REBUTTAL Owner of company

Sun, May 29, 2016

Contact the FBI and the Attorney General in your state. If they contacted you by phone, also report them to the FCC. This is within the FBI's jurisdiction, it happened across state lines. I would also send a copy of the report to the US Attorney General's office in your state, as well. Hope this helps. 

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