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  • Report:  #1274113

Complaint Review: Ace Cash Express

Ace Cash Express My email had a James Thomas listed. sent me an email saying I owed them $832.63 if not paid then, a penalty of $4515.85 and jail and bank account leived. no city no state

  • Reported By:
    Teresa — Phoenix Arizona USA
  • Submitted:
    Mon, December 14, 2015
  • Updated:
    Tue, December 15, 2015

I received an email this morning from some claiming to be with or for Ace Cash Express.  It claims that i

owe them $832.63.  And, if I didn't pay it then there would our be a penalty of $4515.85 applied and that

our bank account would be leived and I would go to jail.  They offered a settlement offer of $307.26 and

that I have 48 hours.  The person at the end of the letter is a John Thomas claiming to be with the

United States Attorney.   There is no email or web address listed in this email. I contacted Ace Cash

Express to find out how they contact you.  They call you.

1 Updates & Rebuttals


ACE Cash Express

Irving,
Texas,
USA

ACE Cash Express

#2UPDATE Employee

Tue, December 15, 2015

Hello,
ACE is aware of fraudulent emails from individuals claiming to be from ACE Cash Express. These emails may be threatening in nature and may demand payment for unpaid debts. They may mention legal action, jail time, and action taken regarding your social security number. In reality, these are fraudulent attempts to solicit money from you, and they are NOT from ACE Cash Express.
If you are interacting with someone who demands payment in this type of scenario, it is not ACE.
 If you are unsure if an email you received truly came from ACE, please forward it to tcmakal@acecashexpress.com, along with your contact information, and we will contact you as soon as possible. Thank you!

 

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