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  • Report:  #1301718

Complaint Review: Ace Cash Express / Payday advance

Ace Cash Express / Payday advance Told me I owe them some money for a payday loan Huningron Beach California

  • Reported By:
    Donald — Omaha Nebraska USA
  • Submitted:
    Mon, April 25, 2016
  • Updated:
    Tue, April 26, 2016

A Payday loan company claims that I owe for a Payday Advance Loan which I do not. know I paid off all my loans my identity was stolen and ever since then people have been trying to contact me and say that I owe them money but when I check the address out in Intelius program which determines where the address is located it comes up as not existing and then when I checked the phone number physical address out it has no association with any business and does not give any further information so it is a false letter that I received

1 Updates & Rebuttals


ACE Cash Express

Irving,
Texas,
USA

ACE Cash Express

#2UPDATE Employee

Tue, April 26, 2016

Hi,
ACE is aware of fraudulent emails from individuals claiming to be from ACE Cash Express. These emails may be threatening in nature and may demand payment for unpaid debts. They may mention legal action, jail time, and action taken regarding your social security number. In reality, these are fraudulent attempts to solicit money from you, and they are NOT from ACE Cash Express.
If you are interacting with someone who demands payment in this type of scenario, it is not ACE.
 If you are unsure if an email you received truly came from ACE, please forward it to tcmakal@acecashexpress.com, along with your contact information, and we will contact you as soon as possible. Thank you!

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