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  • Report:  #1303435

Complaint Review: Ace Cash Services

Ace Cash Services Ace LegalAce Collection Received email threatening lawsuit from Ace Cash Services for $963.23 plus costs of $3931.08 Internet

  • Reported By:
    RANDY — Reno Nevada USA
  • Submitted:
    Tue, May 03, 2016
  • Updated:
    Wed, May 11, 2016

I received an email from Ace Cash Services claiming that I owed them $ 963.23 plus court costs of $3931.08. They have my address, my cell number, my email and the last 4 numbers of my SSN. I do not give this information out freely, and I have no idea how they have obtained it.

Their email states that this is a final warning and should I take care of this out if court then they will release the clearance certificate from the court and no one will contact me in the future. "If the full amount of total outstanding is not paid, we will begin the legal action, without warning, for a court order requiring payment."

"If you want to resolve this matter contact us thru (sic) email or call us within 48 hours at +1-(347) 468-8964 between 9:00 AM to 6:00 PM (EST)

A.ce Cash Services

Phone: +1-(347) 468-8964

Department of Law & Enforcement (ACS)

Copyright* 2016 ACS / Privacy /Terms of use"

 

I called the number as instructed and told the operator that I hadn't borrowed any money from them, I had never heard of the company before today. He yelled my ID numbers at me and hung up the phone. I called back and asked to speak to a supervisor and the same operator hung up again.

I do not owe these people any money, and I refuse to be bullied by an operator that speaks English that badly.

 

I appreciate any information you can locate on this company.

1 Updates & Rebuttals


ACE Cash Express

Irving,
Texas,
USA

ACE Cash Express

#2UPDATE Employee

Wed, May 11, 2016

Hi,
ACE is aware of fraudulent emails from individuals claiming to be from ACE Cash Express. These emails may be threatening in nature and may demand payment for unpaid debts. They may mention legal action, jail time, and action taken regarding your social security number. In reality, these are fraudulent attempts to solicit money from you, and they are NOT from ACE Cash Express.
If you are interacting with someone who demands payment in this type of scenario, it is not ACE.
 If you are unsure if an email you received truly came from ACE, please forward it to tcmakal@acecashexpress.com, along with your contact information, and we will contact you as soon as possible. Thank you!

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