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  • Report:  #569350

Complaint Review: Ace Industrial Supply Inc

Ace Industrial Supply Inc Over charging Burbank, California

  • Reported By:
    David — Shawnee Kansas United States of America
  • Submitted:
    Sun, February 14, 2010
  • Updated:
    Sun, February 14, 2010
  • Ace Industrial Supply Inc
    7535 San Fernando Blvd
    Burbank, California
    United States of America
  • Phone:
    800-223-3129
  • Category:

I have purchased products from Ace Industrial before. I paid by check and it took  3 months to straighten out the problem. The check cleared my bank but I was harrassed for three months that I hadn't paid. More than once I faxed a copy of the cleared check along with a letter stating that I had paid.

I recently purchased a tool from Ace. They are very pushy and just won't let up. After I received the tools I searched on the internet and found out that I could buy the same product for almost half with no shipping. They  tacked on $51 in freight charges and whatever STC is.

I am going to return these products. I will ship them insured and requiring a signature.

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