Complaint Review: ACE INDUSTRIAL SUPPLY

These criminals have harassed us for years and we are asking for compensation and criminal prosecution of these scamming thieves.

 We have found webpages like showing thousands of people scammed and criminally harassed like this one:

.keepusahonest.com/ACEIndustrialSupply/ACE%20Industrial%20Supply.html

   The company is being led by Timothy John Sterns, his wife Dalavanh L. Sterns and manager David K. Meininger out of a 7535 San Fernando Blvd., Burbank, CA 91505.

Timothy John Sterns and Delavanh L. Sterns live at (((REDACTE)))Burbank, CA and have a telephone number of (((REDACTED)))
We programmed our computer to send a million faxes to their various phone numbers to send them the message they needed to stop harassing us.

DO NOT sent any boxes at your expense. If they sent you something you did NOT order ask them for a return label and if they do not send it within 30 days, throw the cheap items away or turn them over to your local police.

They have both companies ACE Industrial Supplies and National Recover out of 7535 San Fernando Blvd., Burbank, CA 91505 and have a variety of telephone number they change at will of 818-237-3567, 424-335-5026, 208-472-6088 and many others fake number they can make up with some sort of computer telephone system at will.

 They have called me literally thousands of times since about six years ago trying to sell me screws and drill bits. They sent a box with some cheap stuff and now they want me to pay for it. Their tactics are to offer "free" stuff or simply send unsolicited items and then send an invoice and call hundreds of times until people are forced to pay for stuff they did not order after threats of continue harassing them or calling the police on them. NOTE Both of my numbers they have criminally harassed us for years are in the do not call list (see attached email from FTC do not call list confirming both numbers are in fact in the do not call list), and even after I have audio recordings telling them not to call back they laugh and call back anyway!!!

Just yesterday they called me and THEY WERE ABLE TO CHANGE THE CALLER ID AND NUMBER (aka "spoofing") whether it was coming from the local POLICE department IMPERSONATING A POLICE DEPARTMENT (See attachment) in order to harass and intimidate. ALSO, after we blocked hundreds of fake number from them they called changing the Caller ID AND number whether as I was calling the office from my cell, and then called my cell faking the Caller ID and number whether someone was calling me from the office.

Note the FCC rules on caller ID spoofing under the Truth in Caller ID Act, FCC rules:

Prohibit any person or entity from transmitting misleading or inaccurate caller ID information with the intent to defraud, cause harm, or wrongfully obtain anything of value.

 Subject violators to a penalty of up to $10,000 for each violation of the rules.

Exempt authorized activities by law enforcement agencies and situations where courts have authorized caller ID manipulation to occur.

 See , fcc.gov/guides/caller-id-and-spoofing.

This company lies to customers and then call literally thousands of times with tactics from cussing out wives and secretaries of customers to literally threaten customers if they do not buying their products. They also have bait and switch or simply inflated invoices and then threaten customers to make them pay.

 Timothy John Sterns, the owner, gets customer lists from other companies and then harass in the same way. Some other companies are in Idaho, Arizona, Florida, and Ohio that Sterns would claim to "handle" for them. Some of these companies soon realize Ace's scan and leave but by the time Sterns already had their customer's lists to harass, intimidate and scam.

We have been harassed, threatened and intimidated for so many years we are compelled to write this letter.

 Once they start harassing and customers refuse to pay Tim Sterns has at the same location over 70 people calling and harassing people to death!!! I have audio recordings of them telling me if I did not pay over 70 people were going to call me forever. IF YOU WANT COPIES OF THE AUDIO recordings, please contact me at the number below.

The fraudulent company uses illegal tactics such as:

 1.  Offer free samples to get name, address and telephone number of customers and then send items and send an inflated invoice anyway,

 2.  Offer certain items and then switches the items for extremely cheap products, when customers refuse to pay they harass and intimidate them,

3.   Gets lists of customers from other companies and then sends unsolicited stuff and later harasses people into paying for stuff they did not even order,

 4.  Call unsuspected people thousands of times and then lie as if they actually sent something legally and are legitimately trying to collect a debt using their harassing National Recovery people,

 5.  Manipulate the telephone Caller ID and NUMBER as if the calls are coming from other people (spoofing),

  6. Manipulate the telephone Caller ID and NUMBER as if the calls are coming from local Police Departments in order to harass and intimidate people (spoofing and impersonating police).

Tim Sterns lives in a multi-million dollar home out of selling cheap screws and drill bits. I am asking for the IRS to investigate this scam artist man for tax evasion, and the Federal government including the FBI, the FCC and the Federal Trade Commission to investigate these people, including but not limited, for:

1.  Tax Evasion and Organized Crime,

2.  Interstate Organized Racketeering under the Racketeer Influenced and Corrupt Organizations (RICO) Act U.S. law of 1970,

3.  Extortion,

 4.  Money laundering,

5.  Mail Fraud,

 6.  Electronic Harassment,

 7.    Telephonic Harassment,

 8.   Caller ID and number faking and switching (spoofing) in violation of the FCC Act as shown above,

 9.   Using falsely and maliciously the identity of Police Departments in their Telephone Caller ID and number to harass and intimidate people.

Please call me anytime if you have any questions or if you need any other information.

We are demanding compensation for the hundreds of man hours they wasted from us and criminal prosecution of these criminal scamming thieves.