Complaint Review: Ace Mirror and Glass

Ace Mirror and Mr Higgins were recommended by a home repair site.  Our glass shower door was sticking at the bottom.  He came to the house and removed the door - after a series of excuses about why he was not retuning it

he finally did come back with it a monh after he removed it.  As he and a helper were installing it (or so he said) the door shattered and he said he needed to get a new one.  Trouble getting it from California - (he is a glass installer)

Two weks later after a half dozen missed appointments, (flu, bad supplier etc) he returned with the door and after several minutes he told my wife that he gave up -- could not fuigure out how to re-install it.

The door that he returned had the same problem it started out with - split hinge.  But now it is quite a bit out of line and doesn't fit-  it cost me $170 to have someone come and attempt to get it back - while they were able to get it back in, it is a mess.  I also paid him $125 when he came to remove the door.

Readers can decide if he is a fraud or an incompetant- I can prove incompetant- I would suggest staying away from him at all costs