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  • Report:  #560203

Complaint Review: ACER Computers

ACER Computers Will Not Honor Warranty Internet8F, No. 88, Section 1, Hsin Tai Wu Road Internet

  • Reported By:
    Ripped Off by ACER Computers — Knoxville Tennessee United States of America
  • Submitted:
    Tue, January 26, 2010
  • Updated:
    Tue, January 26, 2010
  • ACER Computers
    Internet
    United States of America
  • Phone:
  • Web:
    www.acer.com
  • Category:

 I purchased an ACER laptop computer in May 2009 and the battery died before Christmas the same year.  I have repeated submitted COMPLETELY EVERYTHING they have asked in order to get a replacement battery under warranty.


ACER ignores my requests and repeatedly asks for the same information I have submitted numerous times, such as a copy of my May 2009 sales receipt from Office Depot.  

ACER asked for me to purchase a phone card for a minimum of $60 for 30 minutes of talk time and they will talk with me by phone.

Talk about a RIP OFF!

ACER, HONOR YOUR WARRANTY!!!
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