Complaint Review: ACI / Advanced Communications Inc.

Charter Communications, please get these hack carnival clowns from ACI out of St. Louis. Send their ghetto operation back to broke a*s Michigan where people are used to shoddy everything.

First week of tech training, provided by a guy that barely knows how to turn his laptop on. Not much better that the computers on site to take the training tests on are in horrible condition, bogged down with viruses from gay porn sites, and crash frequently.  

Every morning there's a search through a pile to find the least broken ladder to do "ladder safety" training with. Load that piece of crap ladder onto a truck that runs or doesn't have bald tires. It's a good day if you can find a truck that runs AND has good tires, until you discover the doors are falling off of it. ACI techs are supposed to drive these death traps?

1st day of field training ride along, the "traveler" tech I was assigned to work with did two jobs which was somewhat amazing considering how disorganized and cluttered his truck was. I thought I was riding in a dumpster. Then we stopped at a gas station to use the rest room. I waited for this tech to get out of the restroom for over 20 minutes. I go in after he gets out, and the restroom reeks of marijuana smoke. 

2nd day of field training ride along, with a different "tech," the first thing he does when we get on the highway is spark up a joint and offer it to me. Nice. Riding in a death trap truck that could break down or wreck out at any moment, and the "tech" to train me is stoned out of his mind. Is every ACI employee a friggin' pothead?

3rd day of field training ride along, another "traveler" come to take jobs from the people who actually live in St. Louis and know the area, and this guy popped more pills than most people take in a year and swerved all over the highway, partially because he was lost, but mostly because he was too Xanaxed out to be behind the wheel. He leaves wall plates literally laying on the floor hanging by the cable lines of a customer's house because he's too lazy to screw them to the wall. He marvels at the end of the day at how many screwdrivers he stole from a customer.

I've worked long hours, between 10 to 14 each day of training, and I haven't learned anything because the techs I was put with were too blown out to even remember what they were doing, or too busy trying to milk the clock diddling with crappy installs. 

I have too much pride to work for these scum bags, so I quit before they put me in one of their beat-up trucks with a cracked, broken, ropeless ladder. I only regret not researching their crappy reputation before lowering myself to accept a job from them, especially after quitting a $13 / hour job to get into what I thought was going to be a a bold new career with better pay and benefits.

See that ad that says they're hiring? Ignore it, and find something better. 

And Charter, please get these scum bag pothead out-of-town parasites out of St. Louis.