Aclepsa (quality Generics) non-delivery, they basically stole my money N/A-Internet Pharmacy N/A-Internet pharmacy
I ordered 2 medications from this company in late January. 2 and 1/2 weeks later one of them arrived but not the other. That didn't bother me too much because this had happened before (international shipments and all) and they had made it good by sending another right along. But not this time. I called them and got some song and dance about a "new management" and in spite of the advertised delivery guarantee there was nothing they could do... but would I care to place another order? Are they kidding? Stay away... FAR away.
Homer12
Washington, District of Columbia
U.S.A.
1 Updates & Rebuttals
Raybert
Washington,District of Columbia,
U.S.A.
Got a refund
#2Author of original report
Tue, March 04, 2008
Well, I belatedly heard back from the e-mail I sent to the "old management" of Quality Generics. They did in fact issue me a full refund for the missing product. I was surprised this was so problematic since this particular company was always reliable. But it ended well.
What to take away from this: The "Old" Quality Generics is being proactive in issuing refunds, at least in my case. That says NOTHING about the "new" management at Quality Generics/Aclepsa. They are an unknown quantity. So, buyer beware. If you use them, start with small orders and see if the products are effective and if they prove to be reliable, especially in reshipping at no charge after the inevitable lost international shipment. This will happen occasionally no matter what.
Good luck... and try not to get caught out by another "change in management." Man, I HATE when that happens!