Print the value of index0
  • Report:  #759150

Complaint Review: ACS Affiliated Computer Services Sandy UT

ACS, Affiliated Computer Services, Sandy UT Affiliated Computer Services drug solicitation, Sandy, Utah

  • Reported By:
    Matt — Ogden Utah United States of America
  • Submitted:
    Mon, August 01, 2011
  • Updated:
    Mon, August 08, 2011

I called with some questions about my account, and spoke to a woman named Jennifer. I told her the issues I was having and she explained that she understood, and that she would be able to take care of them for me. I gave her my information, and waited while she pulled up my account. I told her she was a lot friendlier than some of the other people I talked to when I called, as they were all very rude and tried to make it seem like the problems were my fault. When I told her I lived in Ogden, UT she seemed very interested in learning more about my personal life.

I asked if she had ever been to Ogden, and she explained that she had been to a few parties there, and that she works at ACS in Sandy, UT (which I didn't know, because I just called a 1-800 number), and that she just started working there about 2 months ago. She asked if I like to party, or if I ever come to Salt Lake City (about 30 miles from where I live). I told her I go there on weekends sometimes, and that I occasionally go to some of the clubs/bars downtown with my friends. The small talk winded down, she said she took care of the issues I had on my account, and the call ended shortly after.

Later that night, I get a call from a local phone number (an 801 area code), and to my surprise it's Jennifer from ACS. She was acting super friendly just like before, and she started telling me about a party she was going to that night. We talked for about half and hour, and things got very personal, very fast. She was asking about what I did for work, and how long I had been with my company. She told me about how much she likes to party, how hard her life has been lately, how her boyfriend abused her, how she was so short on money, and how she was "accidentally" prosecuted for a criminal shoplifting offense.

She asked if I was interested in going to a party the next night with her, I said I might be able to make it. A couple minutes later she asked if I was interested in buying some weed to smoke that night, I said "No thanks, I don't smoke." She asked if I was married or if I had a girlfriend, I told her I was dating but not in any serious relationship, and she started flirting with me. She said she would be willing to do "Whatever I wanted...for the 'right' price," because she was low on money and needed some help. I chuckled and said, "I don't need to pay girls to sleep with me." She said she could probably get me to "change my mind," I laughed and said "We'll see."

After a few more minutes, I said I needed to get going because I needed to get ready for work tomorrow. She gave me the address to this "party," and insisted that I go to it. I told her I would be there, but I never showed up. The day after she called from another number, and asked why I didn't come. I lied and said I was busy, and she told me to come to another party a few days later, I said "I don't know, I have to work the next morning, but I'll try to make it." I ditched again, and she called a week later, but I ignored the call.

Bottom line is, this place hires shady individuals, and they give access of your personal information to people with criminal records. I can only imagine what goes on inside the workplace itself, but it's bad enough what they do to their customers.  

3 Updates & Rebuttals


Ken Ericson (ACS)

USA

Always be Alert

#4UPDATE Employee

Mon, August 08, 2011

Its unfortunate this happened to you, and while were relieved an ACS employee wasnt involved it is a reminder that people should always be alert to the possibility of scams.
 
At ACS, we take the protection of our customers information very seriously and regularly assess and update our security procedures.  But there are others who will try to steal personal information through spoofed emails and websites designed to fool you into revealing data online or over the phone. 
 
You should be suspicious of phone calls and text messages as they are of e-mails asking for personal information. The golden rule to avoid being phished is to never hit "reply" or click the links within a suspicious email. Also, never respond to the voice mail or text message using the numbers provided in the text message or voice mail message.


Matt

Ogden,
Utah,
United States of America

Please disregard the original report...

#4Author of original report

Sat, August 06, 2011

Upon further research I realize that I have mistakenly reported the wrong company, I checked the original number I called and it turns out that I actually dialed a phony number posted online which directs people to a scamming/phishing agency. I was informed about this once I started getting credit card charges from all over the country, and my bank asked about places I recently released my credit card info to. I remember that the women I talked to claimed that she could not locate my account, and asked for all my personal information and credit card information. I did some online research and noticed a couple people had similar reports when dialing the phony number, and the scammers claimed to be a completely different company when they called months before.

So please disregard the original report, I will remove this post within a week so that the company can maintain their good name. I apologize for any wrong doings.


K. Lightfoot

United States of America

Inappropriate Consumer Contact

#4UPDATE Employee

Tue, August 02, 2011



Thank you for alerting us to this incident. We will investigate this matter and take the appropriate action.

Respond to this Report!